Known Issues

Workflows not changing from "Submitted" Completed
- Vrishabhadev Sathish Kumar
- Edited April 07, 2026 18:06
- 0 votes
- 6 comments
Issues with NIH RAS link Completed
- Samantha (she/her)
- Edited April 03, 2026 15:31
- 0 votes
- 1 comment
List of resources missing with RAS link Completed
- Jason Cerrato
- April 01, 2026 14:38
- 0 votes
- 1 comment
Microsoft login not working Completed
- Samantha (she/her)
- March 25, 2026 17:16
- 0 votes
- 1 comment
Error 400: Invalid value for field 'resource.distributionPolicy.zones[1].zone': 'zones/us-central1-ai1a' Completed
- Jason Cerrato
- January 28, 2026 14:46
- 0 votes
- 1 comment
Google delays in Billing data export to BigQuery Completed
- Jason Cerrato
- January 16, 2026 16:24
- 0 votes
- 1 comment
Error linking NHGRI AnVIL (eRA Commons) external identity Completed
- Samantha (she/her)
- October 28, 2025 14:21
- 0 votes
- 1 comment
Error linking NHLBI BioData Catalyst Framework Services identity Completed
- Jason Cerrato
- September 12, 2025 15:23
- 0 votes
- 1 comment
Broken Job Manager links to the GCP Console for recent jobs Completed
- Jason Cerrato
- July 29, 2025 15:18
- 0 votes
- 1 comment
Conda environment disappeared and important folders entirely disappeared. Completed
- Tong Han
- January 06, 2025 04:17
- 0 votes
- 1 comment
[Terra on Azure] Timeout error when cloning workspaces Completed
- Samantha (she/her)
- May 13, 2024 18:24
- 0 votes
- 0 comments
Error Removing GCP Billing Account Completed
- Pamela Bretscher
- April 26, 2024 13:27
- 0 votes
- 0 comments
High Latency with Terra Data Repository Completed
- Josh Evans
- February 05, 2024 19:11
- 0 votes
- 1 comment
RESOLVED: "Request too long" trying to sign in to Terra Completed
- Matt Bookman
- November 16, 2023 17:13
- 0 votes
- 0 comments
R plots in Jupyter notebook no longer visible in preview Completed
- Micah Rickles-Young
- October 18, 2023 13:23
- 2 votes
- 7 comments
Cost Reporting Not Displaying Correctly for Spark and Hail Environments Completed
- Josh Evans
- March 02, 2023 16:16
- 0 votes
- 1 comment
Cost discrepancy between cloud environment configuration cost estimate and the running rate Completed
- Jason Cerrato
- Edited December 19, 2022 18:20
- 0 votes
- 1 comment
Notification Email not sending when workspace is shared to Non Terra email Completed
- Josh Evans
- November 07, 2022 21:51
- 0 votes
- 1 comment
AnVIL data sets currently unavailable Completed
- Josh Evans
- September 06, 2022 13:15
- 0 votes
- 1 comment
Old persistent disks not getting attached to new cloud environments Completed
- Samantha (she/her)
- July 11, 2022 19:27
- 0 votes
- 1 comment
Lost access to TCGA data/workspaces in Terra Completed
- Samantha (she/her)
- July 06, 2022 16:20
- 1 vote
- 1 comment
Error accessing workspace data table Completed
- Samantha (she/her)
- Edited June 27, 2022 17:35
- 3 votes
- 2 comments
"Multiple cloud environments found in this billing project" error Completed
- Samantha (she/her)
- June 15, 2022 14:50
- 6 votes
- 1 comment
Notebook Preview Not Functioning Completed
- Josh Evans
- June 02, 2022 20:32
- 0 votes
- 1 comment
New accounts not activated Completed
- Josh Evans
- May 23, 2022 13:58
- 0 votes
- 1 comment
Terra Session Timeouts Completed
- Josh Evans
- May 20, 2022 14:38
- 0 votes
- 39 comments
A feature released on May 2, 2022 is breaking the ability to run workflows for some users Completed
- Samantha (she/her)
- Edited May 05, 2022 15:47
- 0 votes
- 0 comments
Gcloud and Gsutil Not Working On Rstudio Cloud Environment Completed
- Josh Evans
- April 29, 2022 14:42
- 0 votes
- 1 comment
New Hail Environments Not Starting. Completed
- Josh Evans
- Edited April 28, 2022 20:45
- 0 votes
- 0 comments
Persistent Disk not attaching to new Cloud Environments Completed
- Josh Evans
- April 21, 2022 14:26
- 0 votes
- 3 comments

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