Known Issues

User is not allowed to link NIH account Answered
- Chao Di
- August 13, 2025 23:39
- 0 votes
- 1 comment
JobManager | 502 Server Error Answered
- Vrishabhadev Sathish Kumar
- Edited May 04, 2025 18:54
- 1 vote
- 1 comment
New NIH external identity restrictions for NIH controlled access data Answered
- Jason Cerrato
- Edited April 15, 2025 19:01
- 0 votes
- 1 comment
Delayed access to NIH data sets Answered
- Josh Evans
- August 19, 2022 15:49
- 0 votes
- 0 comments
'Cloud Environment Creation Failed' error when launching custom docker images Answered
- Jason Cerrato
- May 24, 2022 17:29
- 0 votes
- 0 comments
Occasional "Bad Gateway" Error When Previewing Larger Notebooks Answered
- Pamela Bretscher
- Edited April 27, 2022 19:21
- 0 votes
- 0 comments
TCGA workspace data sample data dictionary is missing Answered
- Andrew Davidson
- February 21, 2022 23:28
- 0 votes
- 3 comments
Issue running RStudio in two different workspaces at the same time Answered
- Pamela Bretscher
- February 16, 2022 20:25
- 0 votes
- 2 comments
Notebooks are not immediately copied over when cloning workspaces Answered
- Samantha (she/her)
- February 07, 2022 20:05
- 0 votes
- 0 comments
Log4j vulnerability Answered
- Jason Cerrato
- Edited December 17, 2021 19:09
- 0 votes
- 0 comments
Issues with Terra when using account that has an alias Answered
- Jason Cerrato
- December 07, 2021 19:11
- 0 votes
- 0 comments
Billing project owners are unable to see workspace project resource quotas in Google Cloud Platform Answered
- Jason Cerrato
- Edited November 19, 2021 15:54
- 0 votes
- 1 comment
Issue with accessing DRS URI - "Could not fetch SA key from Bond" Answered
- Tiffany Miller
- September 14, 2021 21:09
- 0 votes
- 0 comments
select_first() doesn't function as expected on optional outputs Answered
- Ash O'Farrell
- Edited August 26, 2021 03:11
- 0 votes
- 14 comments
basename() does not function as expected on DRS URIs Answered
- Ash O'Farrell
- August 18, 2021 19:52
- 0 votes
- 9 comments
"Error creating cloud environment" when using Quay Docker images for custom cloud environments Answered
- Jason Cerrato
- August 13, 2021 20:05
- 0 votes
- 0 comments
Workaround for long-running Hail jobs (or any other long-running notebook) Answered
- Samantha (she/her)
- Edited August 31, 2022 15:06
- 0 votes
- 0 comments
Issues renewing NIH/third party links in Terra after associating eRA Commons account with login.gov Answered
- Samantha (she/her)
- July 06, 2021 16:12
- 1 vote
- 0 comments
GATK JointCalling doesn't allow for requester pay buckets Answered
- Stephanie Hao
- June 30, 2021 15:44
- 0 votes
- 1 comment
job manager fails Answered
- Ilya Shlyakhter
- June 04, 2021 14:35
- 0 votes
- 1 comment
Cannot edit notebooks but I have the right permissions (401 Authentication Error) Answered
- Tiffany Miller
- May 11, 2021 13:47
- 0 votes
- 0 comments
Can't open the job manager Answered
- Afshin Akbarzadeh
- March 16, 2021 13:51
- 0 votes
- 9 comments
Bug report: searching for tags is case insensitive Answered
- Brendan Reardon
- March 04, 2021 22:31
- 1 vote
- 3 comments
Troubleshooting Python package installations Answered
- Nicole Deflaux
- Edited January 21, 2021 20:04
- 1 vote
- 1 comment
Terra sometimes misreports workflow times Answered
- Ash O'Farrell
- Edited November 24, 2020 00:53
- 0 votes
- 7 comments
Write cromwell output to its own folder instead of the root directory Answered
- Kamil Slowikowski
- Edited June 08, 2020 13:47
- 11 votes
- 2 comments
Workspace email notifications (e.g. AnVIL) Answered
- Tiffany Miller
- Edited May 11, 2020 14:56
- 0 votes
- 0 comments

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