Cannot edit notebooks but I have the right permissions (401 Authentication Error) Answered

Post author
Tiffany Miller

Problem:

You have all the right workspace permissions, but cannot edit notebooks. This error appears when you try to edit:

{"source":"leonardo","message":"Your account is not authenticated","statusCode":401,"exceptionClass":"class org.broadinstitute.dsde.workbench.leonardo.model.AuthenticationError","traceId":null}

Resolution:

We've seen this issue when users are not using Chrome (e.g. Safari, Brave). It could also result from ad-blockers. To resolve, first switch to Chrome. If you are already using Chrome, turn off ad-blockers and restart the browser.  

 

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