Known Issues

Post your issues & workarounds! Pinned
- Tiffany Miller
- January 14, 2020 15:54
- 0 votes
- 0 comments
Cloud Environments page not loading
- Samantha (she/her)
- Edited January 19, 2022 18:05
- 0 votes
- 0 comments
Compute details icon not working when clicked in Job Manager
- Anika Das
- Edited January 05, 2022 16:31
- 0 votes
- 0 comments
Log4j vulnerability Answered
- Jason Cerrato
- Edited December 17, 2021 19:09
- 0 votes
- 0 comments
Issues with Terra when using account that has an alias Answered
- Jason Cerrato
- December 07, 2021 19:11
- 0 votes
- 0 comments
Galaxy compute cost estimates displayed incorrectly Completed
- Emil Furat
- Edited November 30, 2021 21:52
- 0 votes
- 1 comment
Unable to create custom runtimes with GPUs Completed
- Jason Cerrato
- November 22, 2021 17:24
- 0 votes
- 1 comment
Billing project owners are unable to see workspace project resource quotas in Google Cloud Platform Answered
- Jason Cerrato
- Edited November 19, 2021 15:54
- 0 votes
- 1 comment
Workflow errors caused by basename() call Completed
- Emil Furat
- Edited September 28, 2021 18:07
- 0 votes
- 1 comment
Notebooks not being cloned with workspaces Completed
- Emil Furat
- Edited September 28, 2021 15:39
- 0 votes
- 1 comment
Error uploading data table TSVs Completed
- Jason Cerrato
- Edited September 17, 2021 18:11
- 0 votes
- 2 comments
Issue with accessing DRS URI - "Could not fetch SA key from Bond" Answered
- Tiffany Miller
- September 14, 2021 21:09
- 0 votes
- 0 comments
select_first() doesn't function as expected on optional outputs Answered
- Aisling O'Farrell
- Edited August 26, 2021 03:11
- 0 votes
- 3 comments
basename() does not function as expected on DRS URIs Answered
- Aisling O'Farrell
- August 18, 2021 19:52
- 0 votes
- 5 comments
"Error creating cloud environment" when using Quay Docker images for custom cloud environments Answered
- Jason Cerrato
- August 13, 2021 20:05
- 0 votes
- 0 comments
Workaround for long-running Hail jobs (or any other long-running notebook) Answered
- Samantha (she/her)
- Edited August 04, 2021 21:05
- 0 votes
- 0 comments
Issues renewing NIH/third party links in Terra after associating eRA Commons account with login.gov Answered
- Samantha (she/her)
- July 06, 2021 16:12
- 1 vote
- 0 comments
GATK JointCalling doesn't allow for requester pay buckets Answered
- Stephanie Hao
- June 30, 2021 15:44
- 0 votes
- 1 comment
job manager fails Answered
- Ilya Shlyakhter
- June 04, 2021 14:35
- 0 votes
- 1 comment
Can't see attributes after uploading TSV Completed
- adunford
- May 13, 2021 15:38
- 0 votes
- 3 comments
Cannot edit notebooks but I have the right permissions (401 Authentication Error) Answered
- Tiffany Miller
- May 11, 2021 13:47
- 0 votes
- 0 comments
Issue establishing or renewing link to NHLBI BioData Catalyst Framework Services Completed
- Jason Cerrato
- Edited May 05, 2021 19:46
- 0 votes
- 1 comment
Workflow input JSON array with length of one is converted to scalar Completed
- Jennings Zhang
- April 26, 2021 19:45
- 0 votes
- 10 comments
Can't open the job manager Answered
- Afshin Akbarzadeh
- March 16, 2021 13:51
- 0 votes
- 9 comments
Bug report: Terra report of estimated monthly cost is incorrect Answered
- Brendan Reardon
- March 12, 2021 17:54
- 0 votes
- 2 comments
Bug report: searching for tags is case insensitive Answered
- Brendan Reardon
- March 04, 2021 22:31
- 1 vote
- 3 comments
Troubleshooting Python package installations Answered
- Nicole Deflaux
- Edited January 21, 2021 20:04
- 1 vote
- 1 comment
Exporting workflow error: Substream Source(EntitySource) cannot be materialized more than once Completed
- Jason Cerrato
- December 17, 2020 19:29
- 0 votes
- 1 comment
Terra sometimes misreports workflow times Answered
- Aisling O'Farrell
- Edited November 24, 2020 00:53
- 0 votes
- 7 comments
Tasks with NVIDIA GPUs fail with PAPI error code 2 Completed
- Jason Cerrato
- August 04, 2020 13:25
- 1 vote
- 1 comment

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