Known Issues

Post your issues & workarounds! Pinned
- Tiffany Miller
- January 14, 2020 15:54
- 0 votes
- 1 comment
Cost Reporting Not Displaying Correctly for Spark and Hail Environments Completed
- Josh Evans
- March 02, 2023 16:16
- 0 votes
- 1 comment
Dockstore not showing list of workspaces in export option
- Liz Kiernan
- February 01, 2023 19:31
- 0 votes
- 1 comment
Delays in Google IAM permissions propagating
- Samantha (she/her)
- Edited February 09, 2023 17:31
- 0 votes
- 1 comment
Persistent disks have a status of "deleted" but still exist on the Google side
- Emily Barnes
- Edited January 26, 2023 19:43
- 0 votes
- 0 comments
Errors while loading a workspace with project ownership
- Edyta Malolepsza
- January 26, 2023 14:02
- 0 votes
- 15 comments
Error loading data message being displayed on some Terra pages
- Josh Evans
- January 20, 2023 21:24
- 0 votes
- 0 comments
Cost discrepancy between cloud environment configuration cost estimate and the running rate Completed
- Jason Cerrato
- Edited December 19, 2022 18:20
- 0 votes
- 1 comment
Allow users with compute access to request quota increases
- Emma Pierce-Hoffman
- November 18, 2022 16:41
- 2 votes
- 2 comments
Notification Email not sending when workspace is shared to Non Terra email Completed
- Josh Evans
- November 07, 2022 21:51
- 0 votes
- 1 comment
IGV not loading CRAM files on Terra
- Josh Evans
- October 12, 2022 19:34
- 0 votes
- 0 comments
UX bug when adding a new row to a data table
- Liz Kiernan
- September 27, 2022 13:49
- 0 votes
- 2 comments
Persistent Disks Showing as Migratable Before Workspace Migration is Complete
- Emily Barnes
- September 23, 2022 14:34
- 0 votes
- 0 comments
AnVIL data sets currently unavailable Completed
- Josh Evans
- September 06, 2022 13:15
- 0 votes
- 1 comment
Delayed access to NIH data sets Answered
- Josh Evans
- August 19, 2022 15:49
- 0 votes
- 0 comments
Upcoming AnVIL data housing workspaces downtime - August 26-27, 2022
- Shoaib Rakhangi
- August 04, 2022 17:07
- 0 votes
- 0 comments
Old persistent disks not getting attached to new cloud environments Completed
- Samantha (she/her)
- July 11, 2022 19:27
- 0 votes
- 1 comment
Lost access to TCGA data/workspaces in Terra Completed
- Samantha (she/her)
- July 06, 2022 16:20
- 1 vote
- 1 comment
Error accessing workspace data table Completed
- Samantha (she/her)
- Edited June 27, 2022 17:35
- 3 votes
- 2 comments
"Multiple cloud environments found in this billing project" error Completed
- Samantha (she/her)
- June 15, 2022 14:50
- 6 votes
- 1 comment
Notebook Preview Not Functioning Completed
- Josh Evans
- June 02, 2022 20:32
- 0 votes
- 1 comment
'Cloud Environment Creation Failed' error when launching custom docker images Answered
- Jason Cerrato
- May 24, 2022 17:29
- 0 votes
- 0 comments
New accounts not activated Completed
- Josh Evans
- May 23, 2022 13:58
- 0 votes
- 1 comment
Terra Session Timeouts Completed
- Josh Evans
- May 20, 2022 14:38
- 0 votes
- 39 comments
A feature released on May 2, 2022 is breaking the ability to run workflows for some users Completed
- Samantha (she/her)
- Edited May 05, 2022 15:47
- 0 votes
- 0 comments
Gcloud and Gsutil Not Working On Rstudio Cloud Environment Completed
- Josh Evans
- April 29, 2022 14:42
- 0 votes
- 1 comment
New Hail Environments Not Starting. Completed
- Josh Evans
- Edited April 28, 2022 20:45
- 0 votes
- 0 comments
Occasional "Bad Gateway" Error When Previewing Larger Notebooks Answered
- Pamela Bretscher
- Edited April 27, 2022 19:21
- 0 votes
- 0 comments
Persistent Disk not attaching to new Cloud Environments Completed
- Josh Evans
- April 21, 2022 14:26
- 0 votes
- 3 comments
Cloud Environments not deleting due to error Completed
- Josh Evans
- April 21, 2022 14:18
- 1 vote
- 1 comment

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