Josh Evans

1. Community
2. Known Issues
3. Terra Session Timeouts

Thank you, Ray! I've passed that information along, and I will let you know once we have any updates. Best, Josh

• View comment
• January 13, 2023 15:17
• 0 votes

1. Community
2. Known Issues
3. Terra Session Timeouts

Hi Maddie, Our engineering teams got back to me and had a follow up question for you.  They'd like to know if your account is part of a group that uses our Session Timeout feature? We'd like to rul...

• View comment
• January 13, 2023 14:35
• 0 votes

1. Community
2. Known Issues
3. Terra Session Timeouts

Hi Maddie, Thanks for writing in! I've already passed along your information to our engineers. We'll let you know once we have an update on this issue. Please let me know if you have any questions....

• View comment
• January 10, 2023 20:00
• 0 votes

1. Community
2. General Discussion
3. Docker authentication issues

Hi Ryan, That's great news! I'm glad the issue has been resolved for you for now.  Please let me know if you have any questions. Best, Josh

• View comment
• January 06, 2023 16:52
• 0 votes

1. Community
2. General Discussion
3. cannot delete workspace

Hi Sandrine, Thanks for writing in! If the workspace still exists then you'll need to delete the galaxy instance from within the Terra Interface.  Please go to this page: https://app.terra.bio/#clu...

• View comment
• January 03, 2023 21:54
• 0 votes

1. Community
2. Active Feature Requests
3. Nextflow support in Terra

Hi Kaur, Thanks for writing in! I've added your name to the request and we'll update you if this feature gets built. Please let me know if you have any questions. Best, Josh

• View comment
• November 29, 2022 19:19
• 0 votes

1. Community
2. Completed Feature Requests
3. Switch Localization/Delocalization From gsutil to gcloud storage

Hi Julian​, Thank you for writing in! I've sent this request to our development team for consideration, and I'll be happy to follow up with you if this feature gets built. Kind regards, Josh​ 

• View comment
• November 29, 2022 16:54
• 0 votes

1. Community
2. Active Feature Requests
3. Mobile device support for terminal

Hi Rene, Thanks for your interest in this feature. I've added you to the request and we'll follow up with you if this feature gets built. Best, Josh

• View comment
• November 28, 2022 16:08
• 0 votes

1. Community
2. Known Issues
3. Notification Email not sending when workspace is shared to Non Terra email

After some testing, our engineering teams were able to determine that notification emails will send when a workspace is shared with a non-Terra email. The notification email will only be sent once ...

• View comment
• November 14, 2022 21:21
• 0 votes
• Official comment

1. Community
2. General Discussion
3. Terra cloud environment stuck in deleting - unable to create a new cloud environment

Hi Sabrina, That's great news! Sometimes the Terra interface can lag behind reporting on the activity that is actually taking place in GCP.  Once a VM has been deleted by GCP, the system should sto...

• View comment
• November 07, 2022 20:24
• 0 votes