Pamela Bretscher

1. Community
2. General Discussion
3. Big submission "fails to fetch" but does submit

Hi Laura, Thanks for doing that. Unfortunately, I can't access the workspace since it is protected by an authorization domain but I'll do my best to troubleshoot this issue without access. Could yo...

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• April 12, 2024 17:49
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1. Community
2. General Discussion
3. Big submission "fails to fetch" but does submit

Hi Laura, Thanks for writing in! This is definitely a strange issue. Are you able to share the workspace where you are seeing this issue with Terra Support by clicking the Share button in your work...

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• April 12, 2024 14:00
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1. Community
2. Active Feature Requests
3. Private WDL Github Sync

Hi Jivesh, This feature request is still active and being considered by our development team so there aren't further updates at this time. I have added your upvote and comment to the feature reques...

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• April 09, 2024 13:19
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1. Community
2. Completed Feature Requests
3. Add link/details about budget alerts to Terra's billing project modal

Hello Travis,​  Thank you for writing in! I've sent this request to our development team for consideration, and I'll be happy to follow up with you if this feature gets built. Kind regards,Pamela​ 

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• March 27, 2024 19:44
• 0 votes

1. Community
2. Active Feature Requests
3. Nextflow support in Terra

Hi Shruti, I can certainly add your name to this feature request and notify you if it gets built!  It is possible to run Nextflow pipelines from within a Jupyter notebook in Terra. This involves sp...

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• March 14, 2024 12:46
• 1 vote

1. Community
2. Known Issues
3. User invite/login to workspace

Hi Charlie, I just wanted to put an update here as we have now resolved your issue through your Zendesk ticket. We were able to resolve the user's issue by resetting their account. Kind regards, Pa...

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• March 12, 2024 19:26
• 0 votes

1. Community
2. General Discussion
3. Blocked

Hello, Thanks for reaching out. This support forum is designed to only assist users of the https://terra.bio biomedical research platform, which is in no way affiliated with https://terra.money.  I...

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• February 27, 2024 14:04
• 0 votes

1. Community
2. Featured Workspace Help
3. Error running SpaceRanger Workflow from lilab-bcb/cumulus

Hi Romulo, Thank you for providing that. When looking at the backend log for the failed workflow, it looks like the workflow is failing with the following error that indicates an issue with the "Fl...

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• February 16, 2024 20:39
• 0 votes

1. Community
2. Featured Workspace Help
3. Error running SpaceRanger Workflow from lilab-bcb/cumulus

Hi Rômulo, Thank you for writing in about this issue. Can you share the workspace where you are seeing this issue with Terra Support by clicking the Share button in your workspace? The Share option...

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• February 16, 2024 15:18
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1. Community
2. General Discussion
3. Workflows aborted due to exceeding quota

Hi Yueyao, Thanks for letting us know. Are you still experiencing this error on any workflows launched after January 22nd? Kind regards, Pamela

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• January 26, 2024 16:52
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