Jason Cerrato

1. Community
2. Known Issues
3. Error Calling URI (Rawls/Martha/DRS issue)

Hi Seunghun Han, Thanks for writing in. The issue described in this thread is now fixed. It looks like you may be experiencing the issue described here: https://support.terra.bio/hc/en-us/community...

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• September 29, 2021 13:15
• 0 votes

1. Community
2. Known Issues
3. basename() does not function as expected on DRS URIs

Hey Ash O'Farrell, This bug is now fixed! See our release notes here: https://support.terra.bio/hc/en-us/articles/4407470708251 Thanks again for reporting this. Kind regards, Jason

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• Edited October 04, 2021 15:00
• 0 votes

1. Community
2. General Discussion
3. Is it possible to have a task directly modify an input file?

Hi Aisling, One of our engineers did a test with a modified version of your workflow. They added a ls -lha . step, which resulted in: check cwd permissions total 72K drwxrwxrwx 5 root root 4.0K Sep...

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• September 23, 2021 16:46
• 0 votes

1. Community
2. General Discussion
3. Is it possible to have a task directly modify an input file?

Hi Aisling, Thanks for the update. We'll take a look and get back to you as soon as we can. Kind regards, Jason

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• September 20, 2021 20:38
• 0 votes

1. Community
2. General Discussion
3. Timeout error when uploading entity tables

We've taken remediation steps that we believe should resolve the issue. If you are still experiencing this issue, please let us know.

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• September 17, 2021 19:24
• 0 votes

1. Community
2. Known Issues
3. Error uploading data table TSVs

We've taken remediation steps that we believe should resolve the issue. If you are still experiencing this issue, please let us know.

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• September 17, 2021 19:23
• 0 votes
• Official comment

1. Community
2. General Discussion
3. Timeout error when uploading entity tables

Hi all, I've created a Known Issues post for this issue. Our engineers are aware of the issue and are currently working on a fix. Kind regards, Jason

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• September 17, 2021 18:11
• 0 votes

1. Community
2. General Discussion
3. Timeout error when uploading entity tables

Hi Junko and Justin, Thanks for writing in about this issue. I was able to replicate this issue and I'll be reaching out to our engineering team to investigate. I'll get back to you once I hear fro...

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• September 17, 2021 17:06
• 0 votes

1. Community
2. Featured Workspace Help
3. Make public viewing without Terra account

Hi Sehyun Oh, I just wanted to let you know that the new Terra Showcase page and its featured workspaces are now viewable without needing to create a Terra account! Kind regards, Jason

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• September 10, 2021 14:42
• 0 votes
• Official comment

1. Community
2. General Discussion
3. Is it possible to have a task directly modify an input file?

Hi Aisling, A member of our team was able to replicate the error. It seems sudo su - works if you run the command interactively (thread), but runs into trouble when being run as a command in a Dock...

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• September 08, 2021 14:02
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