Timeout error when uploading entity tables

Post author
jtsuji

Hi Terra Team,

From this morning, I'm seeing the following error multiple times when I tried to upload a tsv file to a workspace.  Could you help me resolve this issue?  Thanks in advance.

Best,

-Junko

 

Comments

5 comments

  • Comment author
    Justin Rhoades

    I'm also seeing the same thing.

    0
  • Comment author
    Jason Cerrato

    Hi Junko and Justin,

    Thanks for writing in about this issue. I was able to replicate this issue and I'll be reaching out to our engineering team to investigate. I'll get back to you once I hear from them.

    Kind regards,

    Jason

    0
  • Comment author
    Conor Messer

    I am also seeing the same thing, including when using the API. I received a 500 error with the message: "Lock wait timeout exceeded; try restarting transaction".

    Looking forward to hearing updates.

    0
  • Comment author
    Jason Cerrato

    Hi all,

    I've created a Known Issues post for this issue. Our engineers are aware of the issue and are currently working on a fix.

    Kind regards,

    Jason

    0
  • Comment author
    Jason Cerrato

    We've taken remediation steps that we believe should resolve the issue. If you are still experiencing this issue, please let us know.

    0

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