Josh Evans

1. Community
2. General Discussion
3. Can't clone 1000G featured workspace

Hi Laura, Thanks for letting me know! I've already opened a request for our engineering teams to take a look at the workspace see if they can determine the problem.  I'll let you know once I have a...

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• April 29, 2024 18:33
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1. Community
2. General Discussion
3. Can't clone 1000G featured workspace

Hi Laura, Thanks for reply! There is a limit on how many service accounts can access a Google Project. It's normally not an issue with most workspaces. I did check and the quota for this workspace ...

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• April 25, 2024 21:20
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1. Community
2. General Discussion
3. Can't clone 1000G featured workspace

Hi Laura, Thanks for the reply! I took a look at the workspace's Google Project, and as it turns out, the project had filled it's quota for new accounts.  I have put in a request for Google increas...

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• April 25, 2024 14:21
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1. Community
2. General Discussion
3. Can't clone 1000G featured workspace

Hi Laura, Thanks for writing in! I tried to clone this workspace myself and was unable to replicate the issue you're having here. To confirm, you're just trying to clone the workspace and not move ...

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• April 23, 2024 20:57
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1. Community
2. Featured Workspace Help
3. Confusion on how to set up read group-level processing in workspaces

Hi Chris, Thanks for writing in! The exact configuration described in the workflow doesn't have to be followed. That is just shown as an example.  That said, it might not be possible for the workfl...

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• March 19, 2024 20:15
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1. Community
2. Active Feature Requests
3. Too many samples to copy data table

Hi Laura, Thanks for writing in! I spoke with our developers and the 300,000 page size limit is there to protect the stability of the Terra Platform, and we will be unable to increase it at this ti...

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• March 15, 2024 20:34
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1. Community
2. General Discussion
3. Cost management related to VM/GCS regions

Hi Sehyun, Thanks for the reply! It does look like most of those workspaces are still using multi-region workspaces. Please let me know if you have any questions. Best, Josh

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• March 01, 2024 21:04
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1. Community
2. General Discussion
3. Cost management related to VM/GCS regions

Hi Sehyun, Thanks for getting back to me! Please allow me to answer your questions: Most buckets on Terra are not multi-region, but if your VM were to pull data from a multi-region bucket or a buc...

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• February 28, 2024 17:00
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1. Community
2. General Discussion
3. Cost management related to VM/GCS regions

Hi Sehyun, Thanks for writing in! Please allow me to answer most of your questions: The location where the user is creating the workspace doesn't affect the default bucket location.  The default l...

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• February 27, 2024 18:58
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1. Community
2. Known Issues
3. High Latency with Terra Data Repository

Our engineers have noted that the Terra Data Repository service's Load Balancers haven't shown higher than normal latency in over a day, so we currently consider this issue to be remediated. 

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• February 06, 2024 21:55
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