Pamela Bretscher

1. Community
2. Active Feature Requests
3. Nextflow support in Terra

Hi Shruti, I can certainly add your name to this feature request and notify you if it gets built!  It is possible to run Nextflow pipelines from within a Jupyter notebook in Terra. This involves sp...

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• March 14, 2024 12:46
• 1 vote

1. Community
2. Known Issues
3. User invite/login to workspace

Hi Charlie, I just wanted to put an update here as we have now resolved your issue through your Zendesk ticket. We were able to resolve the user's issue by resetting their account. Kind regards, Pa...

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• March 12, 2024 19:26
• 0 votes

1. Community
2. General Discussion
3. Blocked

Hello, Thanks for reaching out. This support forum is designed to only assist users of the https://terra.bio biomedical research platform, which is in no way affiliated with https://terra.money.  I...

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• February 27, 2024 14:04
• 0 votes

1. Community
2. Featured Workspace Help
3. Error running SpaceRanger Workflow from lilab-bcb/cumulus

Hi Romulo, Thank you for providing that. When looking at the backend log for the failed workflow, it looks like the workflow is failing with the following error that indicates an issue with the "Fl...

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• February 16, 2024 20:39
• 0 votes

1. Community
2. Featured Workspace Help
3. Error running SpaceRanger Workflow from lilab-bcb/cumulus

Hi Rômulo, Thank you for writing in about this issue. Can you share the workspace where you are seeing this issue with Terra Support by clicking the Share button in your workspace? The Share option...

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• February 16, 2024 15:18
• 0 votes

1. Community
2. General Discussion
3. Workflows aborted due to exceeding quota

Hi Yueyao, Thanks for letting us know. Are you still experiencing this error on any workflows launched after January 22nd? Kind regards, Pamela

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• January 26, 2024 16:52
• 0 votes

1. Community
2. General Discussion
3. Error creating billing project

Hi Baojian, Thank you for writing in! It looks like you created a similar support ticket about this issue which has now been resolved. Please let us know if you are seeing any further issues with t...

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• December 06, 2023 21:31
• 0 votes

1. Community
2. General Discussion
3. Canu Assembly failure for Long read pipeline with Mouse Genome reference

Thank you for sharing that, Nikhil!

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• August 16, 2023 16:01
• 0 votes

1. Community
2. General Discussion
3. Canu Assembly failure for Long read pipeline with Mouse Genome reference

Hi Nikhil, Thank you for letting me know that you were now able to run the workflow successfully! I can let our development team know that this workflow may need to be updated to be successfully ru...

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• August 15, 2023 13:08
• 0 votes

1. Community
2. General Discussion
3. Canu Assembly failure for Long read pipeline with Mouse Genome reference

Hi Nikhil, Thank you for writing in about this issue. Can you share the workspace where you are running this workflow with Terra Support by clicking the Share button in your workspace? The Share op...

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• August 14, 2023 21:09
• 0 votes