Jason Cerrato
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Recent activity by Jason Cerrato
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Hi Tanaya, Thank you for confirming. I've reset the account for you. Please sign in to Terra using the Google sign-in method and re-register the account. Kind regards, Jason
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For more information about the error message, the underlying Google ID for your address has changed for some reason, which is causing an issue in Terra's system because it already has your email ad...
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Thank you for confirming! When was the last time you were able to sign in successfully? Would you be okay with the account being totally reset if necessary? You will need to have colleagues/collabo...
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Hi Tanaya, Thank you for those details. Are you trying to sign in with the Microsoft or the Google sign-in method? Kind regards, Jason
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Hi Tanaya Jadhav, Thank you for writing in. Has your institution recently changed its email provider? Did you previously create a Google account with this email address? Kind regards, Jason
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This issue is now resolved.
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Hi Justin Rhoades, We just pushed out a change today to support application/vnd.oci.image.manifest.v1+json manifest formats. I hope this simplifies things for you! Kind regards, Jason
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Hello Chao Di, Thank you for writing in about your issue. To comply with NIH data access requirements, we can no longer provide access to federal controlled-access to Terra users with non-instituti...
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Hi Justin Rhoades, Are you still experiencing issues with Call Caching? We've seen cases where Google Artifact Registry images that are not built as multi-platform images will result in Call Cachin...
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A fix has been released, and this issue should now be resolved.
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