Jason Cerrato
Activity overview
Latest activity by Jason Cerrato
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Jason Cerrato commented,
UPDATE: We now have a mechanism for manually adding institutional accounts to the federal_data_lockdown group so that users can regain access to their affected workspaces. If you would like your ac...
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Jason Cerrato created a post,
New NIH external identity restrictions for NIH controlled access data
In support of recent security directives, NIH requires that we implement a technical update to enhance security measures focused on protecting data provided by NIH Controlled-Access Data Repositori...
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Jason Cerrato created an article,
Scheduled Maintenance - March 5, 2025 & March 7, 2025 (Terra platform)
Summary Our engineers will be performing maintenance on Terra's underlying services on Wednesday, March 5, 2025. Start: 8:00 AM ET End: 9:00 AM ET We will also perform follow-up maintenance on Fr...
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Jason Cerrato commented,
Hi alexander solovyov, Are you still looking for a reseller? If so, I'm happy to ask around to see if I can find you a good recommendation. Kind regards, Jason
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Jason Cerrato commented,
Wonderful! Thank you so much for letting us know!
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Jason Cerrato commented,
Hi Micah Rickles-Young, Allow me to answer for Josh. I believe we have put out a fix for this issue since this thread was created. Can you confirm whether you are still seeing the issue? Kind regar...
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Jason Cerrato created an article,
Service Incident - January 7, 2025 (Slow Permissions)
Summary We've identified an issue that will manifest in Terra being slow to update permissions. The issue is currently expected to self-resolve within the next 24 hours. See the Timeline section fo...
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Jason Cerrato commented,
UPDATE We have rolled back the RStudio version. At this time, users are once again able to swap between Jupyter and RStudio cloud environments using the same disk. Users should also be able to use ...
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Jason Cerrato created a post,
Investigating possible issues with RStudio Version 3.20.0 application configuration
Problem The Terra team is investigating a potential issue related to the latest version (3.20.0) of the RStudio application configuration. Users may see issues changing between Jupyter and RStudio ...
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Jason Cerrato commented,
Hi Stephen Fleming, I've heard from the relevant engineering team that this feature has not yet been built. Would building this feature resolve any problems you're currently facing? Kind regards, J...
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