Cloud Environments not deleting due to error Completed
Several users have reported instances of being unable to delete Cloud Environments because they are in an error state. When trying to delete the Cloud Environment, the most common error returned is as:
{
"source": "leonardo",
"message": "com.google.api.gax.rpc.NotFoundException: Not Found",
"statusCode": 500,
"exceptionClass": "class java.util.concurrent.ExecutionException",
"traceId": null
}
This appears to be happening when creating a custom Cloud Environment: the CE takes multiple minutes to load, fails to start and then can't be deleted. Also this may happen on an already existing CE that produces an error while running.
Our engineering teams are currently investigating the issue.
Comments
3 comments
Our engineering teams have implemented a fix for this issue. Any affected users can now resolve this issue by deleting their Cloud Environments as normal.
I have been experiencing this issue since at least Sept 3. I have been unable to start Jupyter cloud environments. The environment sits at "Starting cloud environment" until a timeout and never reaches "Running".
Attempting to delete it while keeping the persistent disk returns:
{
"source": "leonardo",
"message": "com.google.api.gax.rpc.InvalidArgumentException: Operation with name \"operation-1788879410921-65af9f1d57e2a-d2788753-a37a8682\" failed with status = HttpJsonStatusCode{statusCode=INVALID_ARGUMENT} and message = BAD REQUEST",
"statusCode": 500,
"exceptionClass": "class java.util.concurrent.ExecutionException",
"traceId": null
}
Hi Alexander Crane,
Thanks for reaching out. Can you share more details about your environment? We're happy to take a closer look.
Kind regards,
Jason
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