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Workflow hung writing to data model

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5 comments

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    Jason Cerrato

    Hi Laura,

    I'll check on the status of this and get back to you as soon as I can.

    Kind regards,

    Jason

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    Jason Cerrato

    Hi Laura,

    The issues you're experiencing with workflows

    are all due to the same Cromwell carboniting issue. Cromwell has carbonited some metadata and uploaded it to GCS, but it is now refusing to download the metadata which it carbonited due to its size. A member of the Batch team is making an adjustment on all of these workflows to force Cromwell to read from the database again instead of failing to read from GCS.

    I'll let you know once they make the change and of any other details you should know about any of these situations.

    Kind regards,

    Jason

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    Jason Cerrato

    Hey Laura,

    I've been informed that the adjustments have been made, and I see that one of your submissions have successfully finished aborting, and the other is now Done. I also see that you are now able to see the job details for 3fb30759-583c-493f-88fb-4273b487a4a4

    Let us know if everything is looking good on your end! If you have any other troubles or concerns, please let us know and we'll be happy to look into it.

    Kind regards,

    Jason

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    Laura Gauthier

    Yes, everything looks great!  Data model has data in it and I was able to access it.  Thanks for all your help.

    Is there anything I need to know for the future about this "carboniting" process or was this just an oversight in a new process?

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    Jason Cerrato

    Hey Laura,

    This is an oversight currently being worked on by the Cromwell team. Even though they are already working on resolving this, we recommend that you definitely continue to let us know if any other workflows end up in this state both so we can resolve the error state and so that the team has more data to work with for crafting the fix.

    Kind regards,

    Jason

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