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Service Incident - October 15, 2019

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    Kathleen Morrill

    Hi, I am just now getting started with using docker images on workflows. Is this notice still active? Does this apply to images pushed to Dockerhub that use a GCS-hosted base image?

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    Jason Cerrato

    Hi Kathleen Morrill,

    This article refers to a Dockerhub outage that affected some workflows on Terra on October 15-16, 2019. This issue is now resolved.

    If you are experiencing any issues with Docker images on Terra workflows, please write in to support@terra.bio and we can help confirm this isn't an issue in Terra. Note that we can only provide general guidance about the building of Docker images, but cannot troubleshoot your container. See this page for the Terra Support Policy.

    And please feel free to reach out regarding any other questions or concerns about the Terra platform!

    Kind regards,

    Jason

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