Matt Preimesberger
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Recent activity by Matt Preimesberger
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Hi Josh, I cannot open an (already running) Galaxy environment with Firefox as my browser. I get the following error: Thanks, Matt Preimesberger
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Hi, The problem is not resolved for me. I got timed out today while actively working. I was working in my cloned workspace with a freshly deleted and recreated Galaxy environment. Same error cod...
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Hi Josh, Thanks for following up. I have my browser set to allow third party cookies. I'm not using a VPN and have not made any changes to my computer's DNS settings. I'll give Firefox a try if t...
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Hi Josh I noticed today that I get timed out from the Terra workspace dashboard as well (with the Galaxy instance paused). Your comments above make sense. I'll try deleting/recreating and/or cloni...
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Hi Josh, I have only seen these timeouts in Galaxy as that is all I've used thus far. I have not deleted the environment and re-created it yet. Here is the information you requested: Name: terra-...
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Hi Josh, I see the error message after returning from a period of inactivity. The sequence is as follows: I will click on an item in my history to check status or refresh etc. and get an initial e...
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Hi Josh, Unfortunately, the timeouts are continuing to occur. I get the following message: {"source":"leonardo","message":"Your account is not authenticated","statusCode":401,"exceptionClass":"cla...
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Hi Josh, Thanks for the reply. I am using Chrome and I did have an Ad blocker enabled which I have now disabled. I've also cleared my cookies and cache and will let you know if I continue to exper...
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Hello, I am running Galaxy on Terra and have had long queue times the last two days. Some jobs have been queued in "Job is waiting to run" status over 12 hours. I tried uploading a 24 MB .bam fi...
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Hello, The last two days I have been getting timed out and have to log back in every couple of hours. Thanks, Matt Preimesberger
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