Anthony DiCi

1. Community
2. General Discussion
3. Managing phenotypical data with Terra data tables

Hi Nikhil, Thanks for writing in with this question! A member of the Terra support team will follow up with you as soon as they are able. If relevant, please let us know if there is any urgency aro...

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• October 25, 2023 16:18
• 1 vote

1. Community
2. General Discussion
3. GTEx authorization

Hi Steffan, Thank you for writing to Terra Support! Please try to "Unlink" and "Relink" your NIH account on your External Identities page. If the issue persists, please provide a screenshot of your...

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• June 13, 2024 14:25
• 0 votes

1. Community
2. General Discussion
3. Issue with installing a package in updated hail environment

Hi Allison, Thank you for writing in about this issue. Can you share the workspace where you are seeing this issue with Terra Support by clicking the Share button in your workspace? The Share optio...

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• June 03, 2024 14:53
• 0 votes

1. Community
2. General Discussion
3. Workflow submission error: "next on empty iterator"

Hi Laura, Okay, I'll reach out for access! You'll be cc'd when she responds.Let me know if there is anything else I can help with in the meantime.Best, Anthony

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• May 23, 2024 19:26
• 0 votes

1. Community
2. General Discussion
3. Workflow submission error: "next on empty iterator"

Hi Laura, Can you share the workspace with my PMI ops email (anthony.dias-ciarla@pmi-ops.org)? If not, we'll have to ask Emily Laplante to grant my account access. After that, we can move forward w...

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• May 23, 2024 19:19
• 0 votes

1. Community
2. General Discussion
3. Workflow submission error: "next on empty iterator"

Hi Laura, Thank you for writing in about this issue. Can you share the workspace where you are seeing this issue with Terra Support by clicking the Share button in your workspace? The Share option ...

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• May 23, 2024 15:57
• 0 votes

1. Community
2. General Discussion
3. Issues with H1N1 and H3N2 Virus Analysis using Augur Workflow

Hi Ana,I've sent you an email to continue our scheduling. I look forward to your reply!Best, Anthony

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• May 13, 2024 15:49
• 0 votes

1. Community
2. General Discussion
3. Memory retry mechanism not retrying

Hi Khalid, Thank you for writing in about this issue. I appreciate the details you've included so far. Can you share the workspace where you are seeing this issue with Terra Support by clicking the...

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• May 13, 2024 15:47
• 0 votes

1. Community
2. General Discussion
3. Issues with H1N1 and H3N2 Virus Analysis using Augur Workflow

Hi Ana, My name is Anthony, and I will be assisting you with this issue going forward. I would be more than happy to set up a call with you to troubleshoot together. Do you have availability tomorr...

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• May 09, 2024 15:53
• 0 votes

1. Community
2. Known Issues
3. Issue running RStudio in two different workspaces at the same time

Hi Djordje, Thank you for writing to Terra Support!Did the issue resolve and then return? Or has it been a continuous issue for these past two years?I look forward to your reply!Best, Anthony

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• May 02, 2024 15:10
• 0 votes