GTEx authorization
I am working on data from the GTEx project (v8). Unfortunately, I have to re-authorize my access multiple times a day even though the "Link expiration" for my NIH account states that my access expires 1 month after each renewal. I have not detected any pattern in the lost authorization e.g. every single hour after renew my access.
I have tried to clear cache and cookies and tried to log on with different browsers (Chrome and Firefox). Yet, I cannot solve this issue.
Do anyone have a workaround for this issue?
Best regards,
Steffan
Comments
2 comments
Hi Steffan,
Thank you for writing to Terra Support!
Please try to "Unlink" and "Relink" your NIH account on your External Identities page.
If the issue persists, please provide a screenshot of your External Identities page.
I look forward to your reply!
Best,
Anthony
Hey Anthony,
I recently encountered this issue, and it seems we're facing the same problem. We randomly lose access to the GTEx and TCGA datasets. After relinking our NIH account, GTEx and TCGA show up in the authorized group, but after some time, especially while downloading GTEx data on Google Cloud, they disappear and the download stops. We have to re-link the accounts to regain access and restore our Google Cloud access.
Have you found a solution to this?
Best,
Georges
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