Josh Evans

1. Community
2. Known Issues
3. Transient error resolving/localizing DRS

Hi Alexander, Thanks for writing in with this issue! A member of the Terra support team will follow up with you as soon as they are able. If relevant, please let us know if there is any urgency aro...

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• November 15, 2023 14:51
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1. Community
2. General Discussion
3. Unlock workspace is broken

Hi Laura, Thanks for writing in with this question! A member of the Terra support team will follow up with you as soon as they are able. If relevant, please let us know if there is any urgency arou...

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• November 07, 2023 19:12
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1. Community
2. Known Issues
3. R plots in Jupyter notebook no longer visible in preview

Hi Micah, Thanks for providing access.  I took a look at the workspace and did some research.  As it turns out, the issue you're having is a known issue where the application has difficulty renderi...

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• November 07, 2023 18:32
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1. Community
2. Known Issues
3. Notebook keeps crashing

Hi Kate, I'd like to give you an update on this request. Our engineers took a look and it appears that this file has gotten too large for the system to display it correctly.  We have a few suggesti...

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• November 06, 2023 20:38
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1. Community
2. Known Issues
3. Notebook keeps crashing

Hi Kate, Thanks for the reply! I've taken a look at your workspace and I'm getting the error too when I preview the notebook.  This leads me to believe that the issue could be with the file itself....

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• November 03, 2023 15:05
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1. Community
2. General Discussion
3. Managing phenotypical data with Terra data tables

Hi Nikhil, You're very welcome! I'm glad I was able to help. Please let me know if you have any questions. Best, Josh

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• November 02, 2023 15:46
• 0 votes

1. Community
2. General Discussion
3. Managing phenotypical data with Terra data tables

Hi Nikhil, Thanks for the reply. To answer your first question, here is a link to our documentation about how Terra handles security.  Please let me know if this helps answer the question for you. ...

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• November 01, 2023 20:07
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1. Community
2. Known Issues
3. Notebook keeps crashing

Hi Kate, Thanks for writing in! I have a few follow up questions that should help me troubleshoot this issue: Are the other notebooks in the same workspace?  Can you please share a screenshot of t...

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• November 01, 2023 14:02
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1. Community
2. General Discussion
3. Workflows get stuck as submitted for hours

Hi Edyta, Thanks for the reply! That's great news! Please let me know how that goes or if you have any questions. Best, Josh

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• October 26, 2023 19:29
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1. Community
2. General Discussion
3. Workflows get stuck as submitted for hours

Hi Edyta, Thanks for writing in! As it turns out, you may have been affected by a recent Service Incident. It has since been remediated.  My suggestion would be to restart your workflows if you hav...

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• October 26, 2023 16:02
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