Josh Evans

1. Community
2. General Discussion
3. Managing phenotypical data with Terra data tables

Hi Nikhil, Thanks again for writing in! Are there any special considerations that need to be made for this data? If not, then the process would be to upload the data to the Workspace's bucket, and ...

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• October 25, 2023 19:43
• 0 votes

1. Community
2. Known Issues
3. R plots in Jupyter notebook no longer visible in preview

Hi Micah, Thanks for writing in! I'd like to take a look at the notebook file if I could. Can you share the workspace where you are seeing this issue with Terra Support by clicking the Share button...

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• October 18, 2023 19:33
• 0 votes

1. Community
2. General Discussion
3. Long-running command in Terra Cloud Environment terminal

Hi Stephen, Thanks for the reply.  I'll certainly have our engineers take a look, but I wanted to make sure that you had a workaround so that you could continue to work in the meantime.  Could you ...

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• September 05, 2023 20:27
• 0 votes

1. Community
2. General Discussion
3. Long-running command in Terra Cloud Environment terminal

Hi Stephen, Thanks for writing in! You're correct, the Cloud Environment should pause after a some time of inactivity.  This inactivity should start after any commands have finished running.  What ...

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• August 30, 2023 15:02
• 0 votes

1. Community
2. Known Issues
3. notebooks.firecloud.org refused to connect.

Hi All, Sorry for the delayed response.  There may actually be two different issues happening here. SanjaY and Edyta, when you were having this issue there was a Service Incident that was affected ...

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• August 07, 2023 14:56
• 1 vote

1. Community
2. General Discussion
3. Bug Report: export tsv/to clipboard does not handle reference type correctly

Hi Marco, You're very welcome! I'm glad that workaround works for now. we'll let you know if a bug fix is deployed. Best, Josh

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• July 27, 2023 18:49
• 0 votes

1. Community
2. Known Issues
3. Huge discrepancy between estimated storage cost and workspace spending report

Hi Micah, Thanks for the reply! It looks like Terra is displaying the information that it's getting from GCP correctly.  Do you know if any of the users who have access to this workspace downloaded...

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• July 26, 2023 18:57
• 0 votes

1. Community
2. General Discussion
3. Bug Report: export tsv/to clipboard does not handle reference type correctly

Hi Marco, Thanks for providing access.  I was able to replicate the issue you're seeing and have already opened a Bug Report with our engineering teams. I'll let you know if a fix for this issue is...

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• July 25, 2023 20:55
• 0 votes

1. Community
2. General Discussion
3. Bug Report: export tsv/to clipboard does not handle reference type correctly

Hi Marco, Thank you for writing in about this issue! I'd like to take a look at your test Data Tables, if I may. Can you share the workspace where you are seeing this issue with Terra Support by cl...

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• July 21, 2023 15:23
• 0 votes

1. Community
2. General Discussion
3. Strategy for cleaning up a workspace bucket

Hi Kenneth, Thanks for the update! That's great news! I'm glad some of my suggestions were helpful. Best, Josh

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• July 17, 2023 18:49
• 0 votes