Pamela Bretscher
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Recent activity by Pamela Bretscher
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Hi Sehyun, I hope you had a good weekend. We have been looking into this issue, and it looks like your most recent submissions in this workspace are now showing cost information. Some of your older...
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Hi Sehyun, Thank you for providing that. It does look like cost reporting is working correctly it's just not displaying for the individual workflows. I'm going to bring this to our engineers to see...
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Okay, thank you. It does look like you've set up cost reporting correctly. Thank you for verifying those steps. What are you seeing when you toggle over to the "spend reporting" tab when viewing th...
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Hi Sehyun, Thank you for providing those. Could you send a screenshot of what you see when you click on "View Billing Account" under the billing project name and then click on the edit button next ...
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Hi Sehyun, Thank you for sharing the workspace! Could you share a screenshot showing that spend-reporting@terra.bio is added as a viewer on the BigQuery dataset? Could you also share a screenshot o...
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Hi Sehyun, Thank you for writing in about this issue. Can you share the workspace where you set-up cost reporting with Terra Support by clicking the Share button in your workspace? The Share option...
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Hi Brendan, Thanks for writing in about this issue! We have had several other users report similar issues over the past few months. How often would you say you are getting logged out of Terra? It's...
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Hello Vamsi, Thank you for writing in! I've sent this request to our development team for consideration, and I'll be happy to follow up with you if there are any updates on this. Kind regards, Pam...
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Hi Edyta, Okay, thanks for letting me know. Have you been able to try re-running these workflows again since the last failures? Pamela
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Hi Edyta, Okay, thanks for letting me know. When you ran these workflows, had you recently gotten access to or cloned the workspace or is this an older workspace? Kind regards, Pamela
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