Pamela Bretscher
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Recent activity by Pamela Bretscher
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Hi Laura, Thanks for writing in! Are you able to access the Google bucket for this workspace directly? Are you getting this error just when opening the workspace or when trying to run analyses? Kin...
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Hi Omar, Thanks for reaching out. This support forum is designed to only assist users of the https://terra.bio biomedical research platform, which is in no way affiliated with https://terra.money. ...
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Hi Stephanie, Yes, you are correct. DRS URIs contain both location and authentication, so when you click on the link in Terra, we authenticate your access to the DRS object and you are able to down...
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Hi Stephanie, Okay, thank you for letting me know. In the workspace you're trying to copy the data from, are you able to successfully view the file with an option to download it? (example below) K...
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Hi Stephanie, Okay, thank you for letting me know. Have you tried to copy the file again since you first wrote in? We are hearing a lot of reports of delays in Google propagating the appropriate IA...
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Hi Edyta, Thanks for letting me know! Given that you eventually get access, this doesn't seem like an actual error but just a delay on the Google side in propagating the appropriate permissions. I ...
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Hi Edyta, Thanks for providing these screenshots. From the error messages and the fact that the errors eventually go away, it looks like an issue with a delay in IAM permissions propagating in Goog...
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Hi Stephanie, I agree that the documentation is misleading so I will make a note to our education team about this document. For the second issue, can you confirm that you have authenticated your NI...
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Hi Edyta, Thanks for writing in about this issue. Could you share screenshots of what you see when you click on the "details" button for these errors? Additionally, could you share one of the works...
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Hi Stephanie, Thanks for writing in! Can you double-check that you are added as a user on the Google Billing project and that sdmorris@uw.edu is the same email that is added to the project? Can you...
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