Ray Jones

1. Community
2. Known Issues
3. Terra Session Timeouts

Our group (of which Maddie is a member) does not use the Session Timeout feature.

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• January 13, 2023 14:41
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1. Community
2. Known Issues
3. Terra Session Timeouts

Hi Josh, Are there any updates on this issue?  I and several of my group members are encountering it again, quite frequently now, to the point that it's interfering with our ability to do work on T...

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• December 15, 2022 17:26
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1. Community
2. Known Issues
3. Terra Session Timeouts

This seems to have resolved.  Clearing Cookies and Cache didn't have any effect, but a few days ago it seems to have resolved, regardless.

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• October 27, 2022 13:46
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1. Community
2. Known Issues
3. Terra Session Timeouts

I noticed a week or two ago. Timeouts happen on app.terra.bio in general (notebooks and workspaces). No addons that affect cookies.  I removed ad-blockers, as well. No VPN. Ray

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• October 17, 2022 22:02
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1. Community
2. Known Issues
3. Terra Session Timeouts

This is also a problem in Firefox.    

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• October 17, 2022 16:41
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1. Community
2. Known Issues
3. Terra Session Timeouts

I am seeing similar timeouts in Terra notebooks (after only short times, such as ~20 minutes) on Chrome.  I will try Firefox, as well.

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• October 14, 2022 17:43
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