Allie Cliffe

1. Terra on Google Cloud
2. Managing Tools and Data Access
3. Best practices for using service accounts in Terra

Felix Mbuga - Hmmm, that's strange. Please submit a support ticket by going to Main menu (three horizontal lines at the top left of any page in Terra) > Support > Contact us. Someone in Frontline w...

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• August 31, 2022 19:46
• 1 vote

1. Community
2. General Discussion
3. Terra hybrid workshop test 3/22/2022 - 3/23/2022 and 4/5/2022 - 4/6/2022

Adina Shanholtz Oh I get it! You're not running the workflow in the Data Tables Quickstart for the workflows hands-on. It should be from the Workflows Quickstart. I see that we need to make it clea...

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• Edited April 05, 2022 19:44
• 1 vote

1. Community
2. Featured Workspace Help
3. running non human WGS analysis

Hi Naama Yefet! Thanks for reaching out about your analysis needs on Terra. It is definitely possible to modify GATK best practice workflows for non-human samples to run in the cloud on Terra. I be...

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• Edited January 21, 2025 18:51
• 0 votes
• Official comment

1. Community
2. General Discussion
3. How to download data

Hi again, Arthur Dondi!  We haven't heard back from you (hopefully because you got the help you needed to solve your issue) so we're going to close out this ticket. If you still require assistance,...

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• January 17, 2025 17:32
• 0 votes

1. Community
2. General Discussion
3. How to download data

Thanks for writing into the community forum, Arthur Dondi You need to have billing enabled to download the data you're requesting because it's in a Requester Pays Bucket. This storage arrangement k...

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• January 15, 2025 15:26
• 0 votes

1. Terra on Google Cloud
2. ...
3. Setting up billing
4. Claim $300 Google credits to explore Terra

I hear your frustration with the process, @ro fey.  As of July 1, 2022, PayPal is not supported for payments. See Google's documentation: Unsupported payment methods for more information. 

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• Edited May 15, 2024 18:44
• 0 votes

1. Terra on Google Cloud
2. Data
3. Customizing where your data are stored and analyzed

Nicholas Youngblut Terra was originally built on Google infrastructure but is expanding to Azure infrastructure as well. Both versions of Terra will exist. Whether your workspaces use Azure or Goog...

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• November 13, 2023 14:36
• 0 votes

1. Terra on Google Cloud
2. Data
3. Customizing where your data are stored and analyzed

Nicholas Youngblut - The engineering team is currently targeting January 2024 for multi-region support for Terra on Azure. Additionally, it's possible to create a GCP workspace in any region using ...

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• November 09, 2023 18:36
• 0 votes

1. Terra on Google Cloud
2. Workspaces
3. Using Requester Pays workspaces/buckets

Stephanie Hoyt The cost of using requester pays data is for egress (moving the file between storage regions or locations). If you click on a link to the data file from within Terra, you should get ...

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• July 13, 2023 17:21
• 0 votes

1. Platform-wide (security, status and updates)
2. Release Notes
3. June 01, 2020

Philipp Hahnel It is now possible to make sets of sets in the workspace data page: Open the set table Select the rows corresponding to the sets you want to make a set for Select "Edit" (the pencil...

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• September 09, 2022 12:40
• 0 votes