Josh Evans
Activity overview
Latest activity by Josh Evans
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Josh Evans commented,
Hi Carlos, Thank you for writing in about this issue. Can you share the workspace where you are seeing this issue with Terra Support by clicking the Share button in your workspace? The Share option...
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Josh Evans commented,
We have a deployed a fix to the system that should stop this from happening for any newly created or invited accounts.
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- Official comment
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Josh Evans commented,
Upon investigating, our engineers have found that this issue is not longer affecting the application and users should be able to preview notebooks as normal.
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- Official comment
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Josh Evans created a post,
Notebook Preview Not Functioning
We've identified an issue with the Notebook Preview feature returning an error. When clicking on an existing Notebook, the following error message is returned: Forbidden. You don't have access to ...
- Josh Evans
- 1 follower
- 1 comment
- 0 votes
- Answered
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Josh Evans commented,
Hi Yossi, I wanted to give you an update on this: While I wasn't able to recreate the "column views" issue, but I have filled a bug report with our Engineering teams for the string issue as I have ...
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Josh Evans commented,
Hi Sabrina, I'm glad the Environment is working for you now. I did some testing by replicating your configuration in by own Workspace, but didn't run into any issues. Can you provide a link to yo...
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Josh Evans commented,
Hi Sabrina, Thanks for getting back to me. I have a few follow up questions that will help me find a solution to this issue: Are you getting an error message when you try to start the Cloud Enviro...
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Josh Evans created a post,
New accounts not activated
We've been getting reports of some new user accounts having difficulty logging into Terra upon registering. The affected users are getting this error message: Thank you for registering. Your accou...
- Josh Evans
- 2 followers
- 1 comment
- 0 votes
- Completed
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Josh Evans commented,
Our engineering teams have updated the application and sessions should no longer timeout after a few hours of inactivity.
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Josh Evans created a post,
Terra Session Timeouts
Some users have reported receiving a session timeout message after a long period of inactivity - a few hours - and needing to log back into the application. Our engineering teams are aware of the...
- Josh Evans
- 1 follower
- 1 comment
- 0 votes
- Completed