Josh Evans

Upgrading from RStudio 3.19 to 3.20.1 can cause installed libraries to no longer be found

Problem When upgrading our RStudio image to 3.20.1 on an existing Persistent Disk can sometimes cause already installed R libraries to appear as if they have been uninstalled.  This happens because...

• Josh Evans
• January 10, 2025 21:38
• 2 followers
• 0 comments
• 0 votes

Service Incident - November 20, 2024 (Cromwell)

Summary We've identified an issue that impacts users of workflows and Cromwell service. See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to unde...

• Josh Evans
• Updated November 22, 2024 18:47
• 1 follower
• 0 comments
• 0 votes

Service Incident - November 19, 2024 (NIH External Identities)

Summary We've identified an issue that impacts users of NIH External Profile Links. See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understa...

• Josh Evans
• Updated November 19, 2024 22:31
• 1 follower
• 0 comments
• 0 votes

1. Community
2. General Discussion
3. Am I supposed to be seeing these datarepo-xxxx (TDR Snapshot projects) in my GCP account?

Hi Farhan, Thanks for writing in! I see that you also created a help desk ticket for this same question, so I'm going to repost my answer here as well, so that it's in this thread: Those projects w...

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• November 18, 2024 18:46
• 1 vote

1. Community
2. General Discussion
3. "view in cloud storage" option no longer available

Hi Stephanie, Thank you for this feedback. I will make sure to pass it along to the rest of the team. Please let me know if you have any questions. Best, Josh

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• October 31, 2024 14:56
• 0 votes

1. Community
2. General Discussion
3. RStudio doesn't save installed packages after one pause/resume cycle

Hi Stephanie, Thanks for writing in! As it turns out, we did see an issue with our RStudio environments not keeping installed packages.  We've recently deployed a fix to the system that should addr...

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• October 31, 2024 14:50
• 0 votes

Service Incident - October 21, 2024 (Terra API)

Summary We've identified an issue that impacts users of the Terra API and UI. See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how...

• Josh Evans
• Updated October 21, 2024 20:32
• 1 follower
• 0 comments
• 0 votes

1. Community
2. General Discussion
3. Merging output across multiple WDL runs?

Hi Cecile, Thanks for writing in! I believe that you are right that since each chromosome is being processed by itself that you can't group them together within that WDL.  It might be possible to d...

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• October 08, 2024 20:47
• 0 votes

1. Community
2. General Discussion
3. Getting access to old terra workspaces to clean them up

Hi Phil, Thanks for writing in! While the Google Billing Account gives you access to view billing for the Google Projects of Terra Workspaces, but it doesn't provide access to those Projects or Wor...

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• October 08, 2024 15:13
• 0 votes