
Josh Evans
Activity overview
Latest activity by Josh Evans
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Josh Evans created a post,
Error loading data message being displayed on some Terra pages
Some users have reported an Error Loading data message when trying to access some pages of the application. It seems that this Bad Request error message is being generated due to the URL that is g...
- Josh Evans
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Josh Evans commented,
Thank you, Ray! I've passed that information along, and I will let you know once we have any updates. Best, Josh
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Josh Evans commented,
Hi Maddie, Our engineering teams got back to me and had a follow up question for you. They'd like to know if your account is part of a group that uses our Session Timeout feature? We'd like to rul...
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Josh Evans commented,
Hi Maddie, Thanks for writing in! I've already passed along your information to our engineers. We'll let you know once we have an update on this issue. Please let me know if you have any questions....
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Josh Evans commented,
Hi Ryan, That's great news! I'm glad the issue has been resolved for you for now. Please let me know if you have any questions. Best, Josh
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Josh Evans commented,
Hi Ryan and Ruolin, Thank you both for writing in! As it turns out, there was a Service Incident last night involving Docker containers used with workflows. The issue started yesterday around 4PM ...
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Josh Evans created an article,
Service Incident - January 03, 2023 (Cloud Environments Page)
Summary We've identified an issue that impacts the Cloud Environments page at https://app.terra.bio/#clusters. Accessing the page can return an Expected "namespace" to be string error, and the page...
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Josh Evans commented,
Hi Sandrine, Thanks for writing in! If the workspace still exists then you'll need to delete the galaxy instance from within the Terra Interface. Please go to this page: https://app.terra.bio/#clu...
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Josh Evans commented,
Hi Kaur, Thanks for writing in! I've added your name to the request and we'll update you if this feature gets built. Please let me know if you have any questions. Best, Josh
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Josh Evans commented,
Hi Migwell, Thanks again for writing in! You're correct, the first approach does require the file to be localized three times for each of the three docker containers used, and you will have to pay ...
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