Error initiating cloud environment

Post author
Diane Shao

I get this error when trying to start a cloud environment from a Jupyter notebook in Terra, even though I am not running anything. Is this a known error?

An error occurred
 
Cannot read properties of undefined (reading 'size')

Comments

5 comments

  • Comment author
    Josh Evans

    Hi Diane,

    Thanks for writing in! I have a few follow up questions: what were the configurations of the Cloud Environment you were trying to create? Could you please provide a screen shot?

    Please let me know if you have any questions.

    Best,

    Josh

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  • Comment author
    Seunghun Han

    I got the same error message when I chose the Hail environment. It didn't allow me to click the create button, but showed the error message right after I clicked on the line 
    "Hail:(Python: 3.7.12, Spark 2.4.5, hail 0.2.74)" 

    It seems that the Hail environment is the only one with error since I could create an environment with other configuration without any problem 

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  • Comment author
    Josh Evans

    Hi Diane and Seunghun,

    As it turns out, there was an issue that affected the creation of Hail environments.  However, it appears our engineering teams have resolved it.  Could both of you try to re-create your environments and let me know if your issue has been resolved?

    Best,

    Josh

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  • Comment author
    Seunghun Han

    Hi Josh,

    I just tried creating a Hail environment and it worked fine without the previous error.
    Thank you for promptly addressing the issue 

    Best,

    Seunghun

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  • Comment author
    Josh Evans
    • Edited

    Hi Seunghun,

    I'm glad we were able to resolve the issue for you!

    Best,

    Josh

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