Issue Starting Paused Cloud Environments Using GPUs Completed

Post author
Pamela Bretscher

Terra support has identified a known issue that is causing users to see a "Jupyter failed to start after 10 minutes" error when restarting paused cloud environments that use GPUs. The Terra engineers are currently working to implement a fix for the underlying bug. 

A short-term workaround for this issue is to delete your current cloud environment but keep your persistent disk. You can then create a new cloud environment with the same configuration attached to the existing persistent disk.

Comments

1 comment

  • Comment author
    Pamela Bretscher

    Terra engineers have implemented a fix that we believe has resolved the problem. If you are still experiencing any issues, please contact us at support@terra.bio

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