Pamela Bretscher
Activity overview
Latest activity by Pamela Bretscher
-
Pamela Bretscher created an article,
Service Incident - August 9, 2024 (Jupyter Notebooks)
Summary We identified an issue in which users of Jupyter Notebooks are frequently seeing a "Notebook changed" error. Selecting to Overwrite or Reload is not successful. Restarting the cloud environ...
- Pamela Bretscher
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Pamela Bretscher commented,
Hi Akanksha, Thanks for checking in. Unfortunately, this feature has not been implemented. Josh's response above is still accurate and we are not currently developing this feature. Any future updat...
- View comment
- 0 votes
-
Pamela Bretscher commented,
Hi Nicolas, Thanks for writing in with this feature request. One workaround that may be helpful for you would be to get rid of the Terra frame by opening the notebook in a new window. To do this, y...
- View comment
- 0 votes
-
Pamela Bretscher created an article,
Service Incident - June 28th, 2024 (Terra Permissions)
Summary We identified an issue in which Google group memberships are no longer being synchronized. This may cause workflow failures, notebook issues, and delays to workspace/bucket permission updat...
- Pamela Bretscher
- Updated
- 2 followers
- 0 comments
- 0 votes
-
Pamela Bretscher commented,
Hi Khalid, I apologize that we did not respond to this ticket sooner. Thank you for your patience and understanding. On an initial look at the workflow you mentioned, it does look like two of the t...
- View comment
- 0 votes
-
Pamela Bretscher commented,
Hi Michael, Thanks for letting me know. As we have not received previous reports of this issue, I am unable to provide a guideline on how long this should take. Please let me know if you experience...
- View comment
- 0 votes
-
Pamela Bretscher commented,
Hi Michael, I'm glad to hear the original issue is now resolved! This is definitely strange that there appears to be a delay after creating the Terra group as this isn't something we have previousl...
- View comment
- 0 votes
-
Pamela Bretscher commented,
Hi Michael, Thanks for writing in! Adding a Terra group to a private container is the recommended approach for giving users access so I'd like to get to the bottom of why this isn't working. Can yo...
- View comment
- 0 votes
-
Pamela Bretscher commented,
Hi Shadi, That's great! It looks like the team was able to release a fix for the issue yesterday. Please reach out if you run into any further issues. Kind regards,Pamela
- View comment
- 0 votes
-
Pamela Bretscher commented,
Hi Shadi, Thanks for writing in! This appears to be a larger issue that our engineers are currently investigating. I will keep you updated on the fix for this issue. Kind regards, Pamela
- View comment
- 0 votes