Pamela Bretscher
Activity overview
Latest activity by Pamela Bretscher
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Pamela Bretscher commented,
Hi Baojian, Thank you for writing in! It looks like you created a similar support ticket about this issue which has now been resolved. Please let us know if you are seeing any further issues with t...
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Pamela Bretscher created an article,
Scheduled Maintenance - December 8th, 2023 (Database Maintenance)
Summary Our engineers will be performing database maintenance for agora, cromwell1, cromwell2, rawls, and thurloe on Friday, December 8th, 2023. Start: 7:30 AM ET End: 8:00 AM ET Users Impacted All...
- Pamela Bretscher
- 1 follower
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Pamela Bretscher created an article,
Service Incident - December 5th, 2023 (Terra UI)
Summary We have identified an issue where the Terra UI will randomly go blank while working in a workspace. The dashboard, analyses, and data tabs are still visible but the rest of the page goes bl...
- Pamela Bretscher
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- 1 vote
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Pamela Bretscher created an article,
Service Incident - September 5th, 2023 (Persistent Disks)
Summary We've identified an issue preventing the size of a persistent disk from being changed. The disk size number can be changed and the "Update" button can be pressed, but the size of the disk d...
- Pamela Bretscher
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- 1 follower
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Pamela Bretscher created an article,
Scheduled Maintenance - August 28, 2023 3:00 PM (Permissions Update)
Summary Our engineering team is planning to update Leonardo's Google permissions on August 28th, 2023 at 3:00 PM. This is not expected to have any user impact. Start time: 3:00 PM ET Users Impacted...
- Pamela Bretscher
- 1 follower
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Pamela Bretscher commented,
Thank you for sharing that, Nikhil!
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Pamela Bretscher commented,
Hi Nikhil, Thank you for letting me know that you were now able to run the workflow successfully! I can let our development team know that this workflow may need to be updated to be successfully ru...
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Pamela Bretscher commented,
Hi Nikhil, Thank you for writing in about this issue. Can you share the workspace where you are running this workflow with Terra Support by clicking the Share button in your workspace? The Share op...
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Pamela Bretscher commented,
Hi Sehyun, I hope you had a good weekend. We have been looking into this issue, and it looks like your most recent submissions in this workspace are now showing cost information. Some of your older...
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Pamela Bretscher commented,
Hi Sehyun, Thank you for providing that. It does look like cost reporting is working correctly it's just not displaying for the individual workflows. I'm going to bring this to our engineers to see...
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