Unable to create custom runtimes with GPUs Completed

Post author
Jason Cerrato

We have identified an issue with creating custom Cloud Environments with GPU resources. Attempts to create a custom Cloud Environment with GPU resources may result in failure until the issue is resolved.

Users may see the following error message: "Jupyter, Welder failed to start after 10 minutes."

Engineers are currently investigating the root cause and will promptly work on a fix once found.

Service Incident article: https://support.terra.bio/hc/en-us/articles/4410934865563

Comments

1 comment

  • Comment author
    Jason Cerrato
    • Official comment

    This issue is now resolved, and users should once again be able to start up runtimes with GPUs.

Please sign in to leave a comment.