Justin Rhoades

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2. General Discussion
3. Trouble localizing some files

Hi Samantha, Copying the file to a new location and retrying seems to have done the trick. I'm still confused about what went wrong initially since I believe a previous task read in that same file ...

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• December 10, 2021 20:19
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3. Trouble localizing some files

Thanks for the suggestion, Samantha. I tried doubling the memory to 16GB and also doubled disk space. It appears the task failed during localization again. I also found at least 3 samples with larg...

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• December 08, 2021 16:47
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2. General Discussion
3. Trouble localizing some files

Hi Samantha, I've shared https://app.terra.bio/#workspaces/blood-biopsy/DLBCL_MRD with the account you've provided. The submission ID is df3adbf7-6d4d-46a9-85e9-f3bdd12a4c67 and the workflow ID is ...

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• December 07, 2021 15:38
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Trouble localizing some files

I'm running a workflow on 18 samples and one sample failed. It shows PAPI error code 9 and when I look at the logs it appears there was a problem localizing the BAM file with a 503 error: Resumable...

• Justin Rhoades
• December 07, 2021 15:22
• 3 followers
• 8 comments
• 1 vote

1. Community
2. Completed Feature Requests
3. Importing TSVs that contain arrays

Hi, Curious if there are any updates on this feature request. Best, Justin

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• October 27, 2021 14:43
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3. Unable to create new workspace

Thanks Samantha. We went in and found it said "No Access" so we relinked it to the billing account that was previously there. I'm not sure why it dropped it but I think we should be all set now. Th...

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• October 04, 2021 15:31
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2. General Discussion
3. Unable to create new workspace

Hi Samantha, Thanks for the reply. What is the best way to check what billing account was funding our billing project? Best, Justin

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• September 29, 2021 13:54
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Unable to create new workspace

When I go to create a new workspace I now get a message that says 'Billing Project blood-biopsy has no Billing Account associated with it'. Is this related to the new project-per-workspace model? B...

• Justin Rhoades
• September 28, 2021 20:10
• 2 followers
• 4 comments
• 0 votes

1. Community
2. General Discussion
3. Timeout error when uploading entity tables

I'm also seeing the same thing.

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• September 17, 2021 16:05
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