Tiffany Miller
Hello! I manage the frontline support team within the Data Sciences Platform at the Broad Institute. We support Terra, GATK, and other products! In my free time, I like to hike, run, read, and hang out with friends.
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Activity overview
Latest activity by Tiffany Miller-
Tiffany Miller created a post,
Terra Support Policy
Terra’s dedicated support team is here to help you with all of your platform questions! Our goal is to reply to your questions within one business day and to resolve the majority of inquiries with...
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Tiffany Miller commented,
I can't believe this was one year ago!
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Tiffany Miller commented,
Sorry for the super delayed notice but we implemented this feature a while back! Just wanted to close the loop :) Thanks Matt!
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Tiffany Miller commented,
Hi Sabrina, This issue should now be resolved. Please let me know if you happen to see it again. Sorry for any inconvenience this has caused. Thanks!
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Tiffany Miller commented,
Hi Sabrina, several other users have run into this error as well. We are currently investigating it with our partners at the Google Cloud Platform. You can find the latest information here: Service...
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Tiffany Miller created an article,
Service Incident - July 7, 2020
Summary The issue was found at 12:46 PM on July 7 and impacts some users launching workflows. See the Timeline section for the latest troubleshooting and resolution updates and the Impact section t...
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Tiffany Miller commented,
Hi Lon, I assume you are referring to the EST. $/MONTH in the Workspace Information section. That is an estimated storage cost based on all of your files in your workspace's Google bucket. It is de...
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Tiffany Miller commented,
Hi folks! We created a Known Issue for this here. Please click "follow" on that post to get notified when we've implemented a solution. Thank you and sorry for any inconvenience this has caused.
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Tiffany Miller created a post,
Workspace email notifications (e.g. AnVIL)
Many people are getting email notifications with the subject "Terra: Data has been added to AnVIL...workspace" and would like to turn off these notifications. This article describes how to turn of...
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Tiffany Miller commented,
Just giving you all a heads up - we are still figuring out the right solution for this. I will post updates here.