submission queued for an hour.

Post author
Chet Birger

Is there a current issue with Terra?  A submission I made has been in the queued state for an hour.


Thanks,  Chet

Comments

34 comments

  • Comment author
    Adam Nichols

    Sarah, that issue sounds unrelated (but worth investigating!) so I would recommend submitting a new support ticket.

    0
  • Comment author
    Sarah Walker

    Well the same job was queued forever and then it entered this fake running state so I naively assumed they were related but I will make the new support ticket.

    0
  • Comment author
    Adam Nichols

    Hi all,

    As I'm sure you've noticed we experienced extended queue times today. We turned a couple knobs that seem to have helped the situation, please bear with us.

    Adam

    0
  • Comment author
    Jason Cerrato

    Hi all,

    A hotfix for this issue is now in place and the issue should be resolved. If you have any further issues you would like us to take a look at, please create a new post detailing your issue and we will be happy to take a look.

    Kind regards,

    Jason

    0

Please sign in to leave a comment.