submission queued for an hour.
Is there a current issue with Terra? A submission I made has been in the queued state for an hour.
Thanks, Chet
Is there a current issue with Terra? A submission I made has been in the queued state for an hour.
Thanks, Chet
Comments
34 comments
Sarah, that issue sounds unrelated (but worth investigating!) so I would recommend submitting a new support ticket.
Well the same job was queued forever and then it entered this fake running state so I naively assumed they were related but I will make the new support ticket.
Hi all,
As I'm sure you've noticed we experienced extended queue times today. We turned a couple knobs that seem to have helped the situation, please bear with us.
Adam
Hi all,
A hotfix for this issue is now in place and the issue should be resolved. If you have any further issues you would like us to take a look at, please create a new post detailing your issue and we will be happy to take a look.
Kind regards,
Jason
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