PAPI error code 4
Hi,
One of the jobs I was running on Terra failed after about 168hrs (this job is expected to take long time) with following error
"Task PC.PCAir:NA:1 failed. The job was stopped before the command finished. PAPI error code 4. User specified operation timeout reached"
But I don't have any User specification in my WDL or as an input.
Could you help me on this issue?
Thanks,
Seunghun Han
Comments
3 comments
Hello Seunghun,
Hi! I know this is an old thread but I am running into the same issue.
Is there really no way to get around this 7 day time limit? Is this a limit imposed by Google or by Terra?
Thanks!
Hi tmajarian,
Unfortunately, there is no way around the time limit. Currently, Terra only supports jobs up to 168 hours (7 days). However, we do have a feature request to allow users to configure the limit: https://support.terra.bio/hc/en-us/community/posts/360077588191-Make-the-7-day-hard-limit-for-VMs-configurable. You can upvote the post and add a comment, which our product team will take into consideration when prioritizing the requests.
Best,
Samantha
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