High Latency with Terra Data Repository Completed

Post author
Josh Evans

What is the issue?

Our engineers have discovered recently that the Load Balancers for the Terra Data Repository (TDR) service are experiencing higher than normal latency.  This doesn't seem to have affected user yet.  However, it's possible for affected users to see higher than normal load time for TDR pages or possible timeout errors.

When will this be resolved?

Our engineers are aware of the issue and are working to resolve it as quickly as they can.

Is there a workaround?

Currently, we don't believe users are affected by this issue. If that does become the case, please try the TDR service at another time.

Comments

1 comment

  • Comment author
    Josh Evans
    • Official comment

    Our engineers have noted that the Terra Data Repository service's Load Balancers haven't shown higher than normal latency in over a day, so we currently consider this issue to be remediated. 

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