Service Incident - July 17, 2020 (Workflows Issue)

Jason Cerrato
  • Updated


We've identified an issue that is disallowing users from running new workflows on Terra.

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 


July 17, 2020 4:54PM ET - Issue remediated - Our workflows team has resolved the underlying problem. Users should now be able to run new workflows without issue.

July 17, 2020 4:10PM ET - Issue discovered - Our engineering team discovered an issue that is currently disallowing users from running new workflows. Our workflows team is currently investigating.


Users may be unable to submit new workflows in Terra. Existing workflows are expected to continue running without issue.

For more information

Please follow this article to get the most up to date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page

There is also a Known Issues post for this issue. Please follow the Known Issues board for email updates of new posts.

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