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Service Incident - July 7, 2020

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4 comments

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    Samuel Terkper Ahuno

    I think it's now resolved, I run workflows paired-fastq-to-ubam, preprocessing for variant discovery and haplotype-caller on WES 216 samples yesterday evening without any errors (except user input errors from my side). can someone else check to confirm? 

     

    Best

    S

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    Jason

    Hi Samuel Terkper Ahuno,

    Happy to hear you were able to run your workflows successfully! We are seeing big improvements, with many users and internal folks no longer running into this issue. We will update the article to mark it as fully resolved after some final checks.

    Kind regards,

    Jason

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    Binyamin Knisbacher

    Hi Jason, 

    I'm getting a similar error now: "GcsBatchFlow.BatchFailedException: java.io.IOException: Error writing request body to server". 

    It fails in a task upon trying to estimate size(my_input_bam) before the command section. 

    Thanks,
    Binyamin

     

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    Jason

    Hi Binyamin Knisbacher,

    Thank you for letting us know. Can you write us at support@terra.bio with the submission and workflow IDs for the run that got this error? Please also share your workspace with GROUP_FireCloud-Support@firecloud.org and provide us a link. We'll be happy to investigate!

    Kind regards,

    Jason

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