Service Incident - June 16, 2020

Jason Cerrato
  • Updated

Summary

An external configuration change has caused the import of cohort data feature in the Data Explorer to fail. Trying to export a cohort will result in an Import Error.

mceclip0.png

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 

Timeline 

June 17, 2020 4:15PM ET - Issue resolution - A fix for the issue has been released. The data cohort import feature is now working normally.

June 16, 2020 10:31AM ET - Issue discovered - Our Terra UI has discovered this feature has stopped working due to failures in our automated testing. They verified its malfunction after performing manual tests.

Impact

Users may be unable to import cohort data in the Data Explorer until the issue is resolved.

For more information

Please follow this article to get the most up to date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page

There is also a Known Issues post for this issue. Please follow the Known Issues board for email updates of new posts.

Was this article helpful?

0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.