Service Incident - June 9, 2020

Jason Cerrato
  • Updated


A configuration error led to Cromwell being down for approximately 25 minutes. The issue was swiftly resolved and Cromwell is operating as it normally would.


See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 


June 9, 2020 4:55 PM ET - Issue resolution - Cromwell is operating normally.

June 9, 2020 4:30PM ET - Issue remediation - The Cromwell teams investigated and identified the issue. They began working on a fix. 

June 9, 2020 4:21 PM ET - Issue discovered - One of our Cromwell engineers noticed Cromwell was not operating correctly after a scheduled release went out.


Users may not have been able to submit new jobs or view job details while Cromwell was down.

For more information

Please follow this article to get the most up to date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page

There is also a Known Issues post for this issue. Please follow the Known Issues board for email updates of new posts.

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