Learn what to do if your notebook cloud environment won't start because of insufficient disk space.
The Error
When you try to resume your cloud environment, it fails to start up for some inexplicable reason.
This happens because the persistent disk is full.
How to fix
You will need to increase the size of your persistent disk to start up the cloud environment. You can increase the disk size using the cloud environment configuration panel.
NOTE: Reducing the disk size will result in your data being deleted, so be sure you have all of the data you need saved in a safe location before reducing the disk size.
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Click on Environment Configuration
- Click Settings for your existing cloud environment
- Update the size of your Persistent Disk and click Update
At this point, you should be able to resume your cloud environment.
If you still cannot start up your cloud environment after increasing the disk size, please contact us using one of the methods described in How to report an issue and we'll be happy to take a look!