User

Matt Preimesberger

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Total activity 14
Last activity
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Activity overview

Latest activity by Matt Preimesberger

  • Matt Preimesberger commented,
    1. Community
    2. Known Issues
    3. Terra Session Timeouts

    Hi Josh, Thanks for the update.  Regards, Matt Preimesberger

  • Matt Preimesberger commented,
    1. Community
    2. Known Issues
    3. Terra Session Timeouts

    Hi Josh, Here are additional details after a timeout using Chrome: { "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36"...

  • Matt Preimesberger commented,
    1. Community
    2. Known Issues
    3. Terra Session Timeouts

    Hi Josh, I cannot open an (already running) Galaxy environment with Firefox as my browser.  I get the following error: Thanks, Matt Preimesberger

  • Matt Preimesberger commented,
    1. Community
    2. Known Issues
    3. Terra Session Timeouts

    Hi, The problem is not resolved for me.  I got timed out today while actively working.  I was working in my cloned workspace with a freshly deleted and recreated Galaxy environment.  Same error cod...

  • Matt Preimesberger commented,
    1. Community
    2. Known Issues
    3. Terra Session Timeouts

    Hi Josh, Thanks for following up.  I have my browser set to allow third party cookies.  I'm not using a VPN and have not made any changes to my computer's DNS settings. I'll give Firefox a try if t...

  • Matt Preimesberger commented,
    1. Community
    2. Known Issues
    3. Terra Session Timeouts

    Hi Josh I noticed today that I get timed out from the Terra workspace dashboard as well (with the Galaxy instance paused). Your comments above make sense.  I'll try deleting/recreating and/or cloni...

  • Matt Preimesberger commented,
    1. Community
    2. Known Issues
    3. Terra Session Timeouts

    Hi Josh, I have only seen these timeouts in Galaxy as that is all I've used thus far.  I have not deleted the environment and re-created it yet. Here is the information you requested: Name: terra-...

  • Matt Preimesberger commented,
    1. Community
    2. Known Issues
    3. Terra Session Timeouts

    Hi Josh, I see the error message after returning from a period of inactivity.  The sequence is as follows: I will click on an item in my history to check status or refresh etc. and get an initial e...

  • Matt Preimesberger commented,
    1. Community
    2. Known Issues
    3. Terra Session Timeouts

    Hi Josh, Unfortunately, the timeouts are continuing to occur.  I get the following message: {"source":"leonardo","message":"Your account is not authenticated","statusCode":401,"exceptionClass":"cla...

  • Matt Preimesberger commented,
    1. Community
    2. Known Issues
    3. Terra Session Timeouts

    Hi Josh, Thanks for the reply. I am using Chrome and I did have an Ad blocker enabled which I have now disabled.  I've also cleared my cookies and cache and will let you know if I continue to exper...