Shoaib Rakhangi

1. Community
2. General Discussion
3. Error creating/loading Cloud environment

Hi Jenicca,In order for us to further look into the issue, can you please provide the following? Screenshots of the full error message. Google Project ID (which can be found by looking at the righ...

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• Edited August 09, 2022 16:38
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1. Community
2. General Discussion
3. Error creating/loading Cloud environment

Hi Jenicca, It appears that I do not have access to the workspace due to it being protected by the CERI-Pan_Africa_75k authorization domain. Is it possible to add my email address (srakhang@broadin...

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• August 08, 2022 20:27
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1. Community
2. General Discussion
3. Error creating/loading Cloud environment

Hi jenicca,   Sorry to hear that you're having issues running workflows! Can you share the workspace where you are seeing this issue with Terra Support by clicking the Share button in your workspac...

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• August 08, 2022 13:28
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1. Community
2. General Discussion
3. can't start a new cloud environment

Hi Hannah, Thanks for writing in with this issue! A member of the Terra support team will follow up with you as soon as they are able. If relevant, please let us know if there is any urgency around...

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• August 04, 2022 18:28
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1. Community
2. General Discussion
3. Could you please let me know where the Terra source code is located?

Hi Bonjouk,Thank you for writing in with this question! Currently, we don't have a list of the source code repos which for Terra. However, we have some resources that may be able to help: Here is a...

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• August 03, 2022 20:16
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1. Community
2. General Discussion
3. Can't sign in to Terra

Hi Idowu, Glad to hear! If we can be of any further assistance, please let us know. Kind regards,Shoaib​

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• July 28, 2022 20:13
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1. Community
2. General Discussion
3. Can't sign in to Terra

Hey Idowu,We haven't heard from you in a while! Were you able to resolve your login issue? Feel free to let us know if you are still running into issues!Kind regards,Shoaib

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• July 28, 2022 18:55
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1. Community
2. Active Feature Requests
3. Add a description field to Terra groups

Hi Matt,Thank you for your interest in improving the functionality of Terra! We are really sorry that it took a while to view your suggestion. I have gone ahead and forwarded this request to the ap...

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• July 25, 2022 20:22
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1. Community
2. General Discussion
3. Can't sign in to Terra

Hi Idowu,Let me know what happens when you log in from another browser. Also, try clearing your cache and cookies, as they could be interfering with your ability to load the login page.Kind regards...

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• July 25, 2022 18:02
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1. Community
2. General Discussion
3. Can't sign in to Terra

Hey Idowu, Thanks for contacting support! We're really sorry to hear that you are having issues logging in. In order for us to further assist you in figuring out what exactly is causing the log-in ...

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• July 22, 2022 18:18
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