Shoaib Rakhangi

1. Community
2. General Discussion
3. Instruction details for redeploying terra.bio

Hi Etienne, Thank you for writing in with this question. Can you please provide some more information about what you're hoping to do so we can find the best contact for you?  Thanks,Shoaib

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• August 25, 2022 15:47
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1. Community
2. Featured Workspace Help
3. GATK SV required inputs

Hi Melissa, Sorry to hear that you are having issues running workflows! The workflow page for gatk-sv-single-sample has the version set to v0.12-beta by default. Try running that version and seeing...

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• August 24, 2022 20:03
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1. Community
2. General Discussion
3. Is it possible to change name of an existing workspace?

Hi Matias, Unfortunately, it is still not possible to change the name of an existing workspace. The only way to go around this is to clone the workspace and give the clone a new name, then copy the...

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• August 24, 2022 18:06
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1. Community
2. General Discussion
3. Where does Terra create the GCP project ?

Hi John,If you are the owner of a Terra billing project, then you should be able to find it by copying the Google Project ID found on the right side of the Workspace dashboard, and then going into ...

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• August 22, 2022 17:58
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1. Community
2. General Discussion
3. Error creating/loading Cloud environment

Hi Jenicca, We haven't heard from you in a while so we're going to close out this ticket. If you still require assistance, simply respond to this email and we'll be happy to pick up where we left o...

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• August 18, 2022 14:38
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1. Community
2. Completed Feature Requests
3. Managing cloud environments created by multiple users of a workspace

Hello Alisa  Thank you for writing in! I've added your concerns as support for an existing feature request about monitoring costs, and I'll be happy to follow up with you if this feature gets built...

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• August 16, 2022 15:11
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1. Community
2. General Discussion
3. Error creating/loading Cloud environment

Hi Jenicca,We haven't heard from you in a while! Are you still running into issues running cloud environments? We'd be happy to look into it!Kind regards, Shoaib

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• August 11, 2022 15:07
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1. Community
2. General Discussion
3. Error creating/loading Cloud environment

Hi Jenicca,In order for us to further look into the issue, can you please provide the following? Screenshots of the full error message. Google Project ID (which can be found by looking at the righ...

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• Edited August 09, 2022 16:38
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1. Community
2. General Discussion
3. Error creating/loading Cloud environment

Hi Jenicca, It appears that I do not have access to the workspace due to it being protected by the CERI-Pan_Africa_75k authorization domain. Is it possible to add my email address (srakhang@broadin...

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• August 08, 2022 20:27
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1. Community
2. General Discussion
3. Error creating/loading Cloud environment

Hi jenicca,   Sorry to hear that you're having issues running workflows! Can you share the workspace where you are seeing this issue with Terra Support by clicking the Share button in your workspac...

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• August 08, 2022 13:28
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