Anthony DiCi
Activity overview
Latest activity by Anthony DiCi
-
Anthony DiCi created an article,
Service Incident - September 2, 2024 (Workflows)
We identified an issue that impacted Terra users trying to access their workflow's Job Manager. The Job Manager hyperlink may have directed users to the wrong site. The issue has since been remedia...
- Anthony DiCi
- 1 follower
- 0 comments
- 0 votes
-
Anthony DiCi created an article,
Service Incident - August 2, 2024 (GCP Workflows)
Summary We identified an issue when Terra users attempted to start workflows on GCP. The fix has since been implemented and the issue is now remediated. Users may need to refresh the page before at...
- Anthony DiCi
- Updated
- 2 followers
- 0 comments
- 1 vote
-
Anthony DiCi created an article,
Service Incident - July 31, 2024 (Terra Data Repository)
Summary We identified a latency issue that impacted users of the Terra Data Repository (TDR). The issue may have blocked users from using TDR. The incident has since been remediated. See the Timeli...
- Anthony DiCi
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Anthony DiCi created an article,
Service Incident - June 27, 2024 (Terra UI)
Summary We identified an issue in which several users reported the Terms of Service (TOS) page hanging with an endless spinner, preventing them from accepting the updated TOS. This issue primarily ...
- Anthony DiCi
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Anthony DiCi commented,
Hi Steffan, Thank you for writing to Terra Support! Please try to "Unlink" and "Relink" your NIH account on your External Identities page. If the issue persists, please provide a screenshot of your...
- View comment
- 0 votes
-
Anthony DiCi commented,
Hi Allison, Thank you for writing in about this issue. Can you share the workspace where you are seeing this issue with Terra Support by clicking the Share button in your workspace? The Share optio...
- View comment
- 0 votes
-
Anthony DiCi commented,
Hi Laura, Okay, I'll reach out for access! You'll be cc'd when she responds.Let me know if there is anything else I can help with in the meantime.Best, Anthony
- View comment
- 0 votes
-
Anthony DiCi commented,
Hi Laura, Can you share the workspace with my PMI ops email (anthony.dias-ciarla@pmi-ops.org)? If not, we'll have to ask Emily Laplante to grant my account access. After that, we can move forward w...
- View comment
- 0 votes
-
Anthony DiCi commented,
Hi Laura, Thank you for writing in about this issue. Can you share the workspace where you are seeing this issue with Terra Support by clicking the Share button in your workspace? The Share option ...
- View comment
- 0 votes
-
Anthony DiCi commented,
Hi Ana,I've sent you an email to continue our scheduling. I look forward to your reply!Best, Anthony
- View comment
- 0 votes