Pamela Bretscher

1. Community
2. General Discussion
3. Gather script fails in scatter gather.

Hi smk_84, Thank you for writing in about this issue. Can you share the workspace where you are seeing this issue with Terra-Support@firecloud.org by clicking the Share button in your workspace? Th...

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• February 28, 2022 15:02
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1. Platform-wide (security, status and updates)
2. Service Notifications
3. Service Incident - February 22, 2022 (Running Workflows)

Thank you Jeremie!

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• February 24, 2022 17:58
• 0 votes

1. Platform-wide (security, status and updates)
2. Service Notifications
3. Service Incident - February 22, 2022 (Running Workflows)

Hi Jeremie Kalfon, The Terra engineers are looking into why this issue is still occurring. Could you share the workspace where you're seeing this issue with Terra-Support@firecloud.org and provide ...

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• February 24, 2022 17:50
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1. Community
2. Known Issues
3. Issue Starting Paused Cloud Environments Using GPUs

Terra engineers have implemented a fix that we believe has resolved the problem. If you are still experiencing any issues, please contact us at support@terra.bio. 

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• February 16, 2022 16:17
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1. Community
2. General Discussion
3. Workflow error invalid value for field 'resource.machineType'

Hi Diane, I would suggest to first try allocating more RAM to the job to see if this allows it to run faster. I'm not sure of a workflow or guidelines for breaking up the vcf into smaller pieces bu...

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• February 09, 2022 20:56
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1. Community
2. General Discussion
3. Workflow error invalid value for field 'resource.machineType'

Hi Diane, Thank you for writing in about the new error. Where are you seeing this error? When I click on the job manager for your most recent workflow, I only see the following error: "Task bcftool...

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• Edited February 09, 2022 19:50
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1. Community
2. General Discussion
3. Workflow error invalid value for field 'resource.machineType'

Hi Diane, That's a great question! You can monitor the progression of the job by clicking on the job history tab, then clicking on the relevant submission. You can then click on the "job manager" (...

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• February 07, 2022 20:19
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1. Community
2. General Discussion
3. Workflow error invalid value for field 'resource.machineType'

Hi Diane, Yes, I would assume that if something were wrong, you would receive an error message and the job would fail. Given that it still says the job is running, I would wait to see if it progres...

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• February 07, 2022 19:39
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1. Community
2. General Discussion
3. Workflow error invalid value for field 'resource.machineType'

Hi Diane, Thank you for sharing your workspace. With the machines that Terra uses by default, you are only able to specify up to 96 CPUs and 624GB of memory (6.5GB per CPU). This is a limitation se...

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• Edited February 07, 2022 19:06
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1. Community
2. General Discussion
3. Workflow error invalid value for field 'resource.machineType'

Hi Diane Shao, For some reason, I am still unable to access your workspace. Could you please ensure that it is shared with Terra-Support@firecloud.org? In regards to your second message, just for c...

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• February 07, 2022 16:26
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