Samantha (she/her)
Activity overview
Latest activity by Samantha (she/her)
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Samantha (she/her) created an article,
Service Incident - September 21, 2023 (Cloud Environments)
Summary Our engineers have identified an issue impacting cloud environments on Terra. Users attempting to pause their running cloud environment may find that it gets stuck in "Stopping" status in T...
- Samantha (she/her)
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Samantha (she/her) created an article,
Scheduled Maintenance - September 26, 2023 (Sam Postgres Upgrade)
Summary Our engineers will perform critical maintenance which may impact performance for users on Tuesday, September 26, 2023. Start: 10:00 PM ET End: 11:00 PM ET Users Impacted All Terra users Exp...
- Samantha (she/her)
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Samantha (she/her) commented,
Hi Brendan, Sorry, I forgot to respond but yes that sounds reasonable. Best, Samantha
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Samantha (she/her) commented,
Hi Sabrina Camp, It looks like you're using an E2 machine type when configuring a VM in Google Cloud Console. Terra cloud environments are created with N1 machine types, so that might be why are yo...
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Samantha (she/her) commented,
Hi Bob, Sorry for the delay. I've let our team know and someone will be following up on your Terra for Enterprise inquiry. Best, Samantha
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Samantha (she/her) commented,
Hi Brendan, Apologies for not following up sooner. Is it possible you are running into the issue answered here: https://support.terra.bio/hc/en-us/community/posts/16734493821851-Error-linking-NIH-a...
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Samantha (she/her) commented,
Hi Brendan Reardon, Our product team is still assessing the impact of these changes. At this time, there is no information to share regarding any plans, but we will be sure to post updates to this ...
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Samantha (she/her) commented,
Hi Marco, Just a heads up, you may want to also increase your bootDiskSizeGb value for your task given the potential size of your image since the default size is only 10GB. See https://cromwell.rea...
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Samantha (she/her) commented,
Hi Marco, Are you using a custom docker image that you created? If so, I wonder if another option that would work for you is to update the Dockerfile to copy the folder to the docker container itse...
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Samantha (she/her) commented,
Hi Bello, Thanks for reaching out to Terra Support. Unfortunately, questions regarding GATK run on local computers is out of scope for Terra Support as we can only assist with issues that relate to...
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