Jason Cerrato
Articles
Recent activity by Jason Cerrato
-
How to report an issue
If something appears broken, slow, or just plain weird, we want to hear about it! Reporting issues allows us to identify necessary improvements and work toward building a more positive Terra experi...
- Updated
- 1 follower
- 0 comments
- 1 vote
-
How to troubleshoot and fix stalled workflows
Is your workflow taking a long time to move from submitted to queued and from queued to running? Read on for why your workflow may be "stuck" and best practices for resolving the issue. To lea...
- Updated
- 1 follower
- 0 comments
- 1 vote
-
Service Incident - May 18, 2021 (Galaxy)
Summary The Galaxy upgrade released on May 17 has broken some functionality of Galaxy. In particular: The Terra filepicker does not work (fails with 401 errors) Various jobs like htseq, spades, an...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Default runtime attributes for workflow submissions
Runtime attributes can be configured within a WDL's task block, but if no value is specified for these customizable attributes, your task will run with the default runtime attribute value. Learn wh...
- Updated
- 1 follower
- 0 comments
- 2 votes
-
Issue: Slow localization of input files
In this article, you'll learn a possible solution for files that localize slowly. The Issue File inputs are localizing slower than expected for your workflow task(s). Possible Solution File input/o...
- Updated
- 2 followers
- 1 comment
- 1 vote
-
Service Incident - May 14, 2021 (NIH link)
Summary We are investigating 502 error messages users are facing when linking or relinking to their NIH account via https://app.terra.bio/#profile. Timeline May 14, 2021 12:15 PM ET - Issue res...
- Updated
- 2 followers
- 0 comments
- 0 votes
-
Scheduled Maintenance - May 12, 2021 10:00PM - 11:00PM ET
Summary The team that manages the Researcher Auth Service (RAS)—a third-party service we utilize for linking to Identity & External Servers—will be performing maintenance. RAS will be intermittentl...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Scheduled Maintenance - May 7, 2021 8:00PM - 10:00PM ET
Summary The Terra team will be performing maintenance to mitigate the ongoing "Lock wait timeout exceeded" errors. Friday, May 7, 2021 Start: 8:00 PM ET End: 10:00 PM ET Users Impacted All users of...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Scaling your workflow submissions
The full power of working in the cloud is the ability to scale. Many researchers take advantage of Terra and Google Cloud to submit large numbers of large, resource-intensive workflows. Whether you...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Service Incident - May 5, 2021 (NHLBI BioData Catalyst Framework Services)
Summary Creating or renewing your link to the NHLBI BioData Catalyst Framework Services results in an error. After signing into NIH, you are redirected to the URL https://login.bionimbus.org/S...
- Updated
- 1 follower
- 0 comments
- 0 votes