Jason Cerrato
Articles
Recent activity by Jason Cerrato
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Service Incident - April 15, 2020
Summary On the morning of April 15, 2020, we are seeing two of our Cromwell instances are down. This will affect users' ability to view workflows. See the Timeline section for the latest troublesho...
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- 1 follower
- 0 comments
- 0 votes
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eRA Commons Scheduled Maintenance - April 17-20, 2020
Summary The NIH eRA Commons system will be moving to the cloud during a maintenance window taking place April 17-20, 2020. Users will be unable to link or relink their eRA Commons connection during...
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- 1 follower
- 0 comments
- 0 votes
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Service Incident - April 8, 2020
Summary On the morning of April 8, 2020, we are seeing all Terra services down due to Google cloud infrastructure issues. See the Timeline section for the latest troubleshooting and resolution upda...
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- 3 followers
- 0 comments
- 1 vote
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Service Incident - March 27, 2020
Summary On the morning of March 27, 2020, we noticed a number of Google Cloud service outages. See the Timeline section for the latest troubleshooting and resolution updates and the Impact section...
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- 1 follower
- 0 comments
- 0 votes
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Scheduled Maintenance - March 30, 2020 5:00-5:30 PM ET (Dockstore)
Summary An important Dockstore release is scheduled for Monday March 30. This will be highly impactful for users who submit workflows using docker images hosted in Dockstore. Monday March 30, 2020 ...
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- 1 follower
- 0 comments
- 0 votes
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Service Incident - March 10, 2020
Summary The issue was found at approximately 10:45 AM ET on March 9, 2020 and impacts users trying to submit jobs through Cromwell. Users will see jobs queued for a longer-than-expected period of t...
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- 1 follower
- 0 comments
- 0 votes
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Service Incident - March 6, 2020
Summary The issue was found at approximately 09:10 AM ET on March 6, 2020 and impacts users trying to make a new Terra billing project. Users will receive an error similar to the following: proj...
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- 1 follower
- 0 comments
- 0 votes
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Scheduled Maintenance - March 5, 2020 8:00-11:00 PM ET
Summary Terra/FireCloud will be undergoing an important scheduled maintenance for a Cromwell-related database table migration. This will be highly impactful for users who submit workflows, as they ...
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- 1 follower
- 0 comments
- 0 votes
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Service Incident - January 29, 2020
Summary The issue was found at 9:32 AM ET on January 29, 2020 and impacts users attempting to stop or delete runtime/notebook environments in the Terra/FireCloud platform: Users may not be able to...
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- 3 followers
- 0 comments
- 0 votes
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Scheduled Maintenance - January 27, 2020 9:00-11:00pm ET
Status Update January 10, 2020 9:30 AM ET - Due to performance issues identified in our tests, this release has been delayed. New time and date will be announced once stability is confirmed. Januar...
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- 1 follower
- 0 comments
- 0 votes