Jason Cerrato
Articles
Recent activity by Jason Cerrato
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Service Incident - March 1, 2021 (PipelinesApiRequestHandler & long queue times)
Summary We've identified an issue affecting some user workflows. User workflows are failing with the following error: PipelinesApiRequestHandler actor termination caught by manager Some user have a...
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- 4 followers
- 2 comments
- 5 votes
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Service Incident - February 10, 2021
Summary We've identified an issue with our ID service that's impacting the platform. See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to underst...
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- 2 followers
- 0 comments
- 0 votes
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Scheduled Maintenance - November 12, 2020 12:00PM - 2:00PM ET (NCI CRDC Framework Services)
Summary Terra team will be releasing external authentication enhancements which may impact workflows and data access at the time of release on Thursday, November 12, 2020. Start: 12:00 PM ET End: 2...
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- 1 follower
- 0 comments
- 0 votes
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Google Service Incident - October 27, 2020 (Google Cloud Storage)
Summary Google has reported issues for its Google Cloud Storage service, which may impact functionality of the Terra platform. Refer to Google's Status Dashboard for the latest on this issue direct...
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- 2 followers
- 0 comments
- 0 votes
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Service Incident - October 26, 2020 (Cromwell)
Summary We've discovered issues related to the aborting, submitting, and completion of workflows in Terra. There may be delays updating the status of aborted workflows. Newly submitted workflows ...
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- 6 followers
- 2 comments
- 0 votes
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Service Incident - October 6, 2020
Summary Engineers have identified an outage that is causing Terra to produce "Failed to fetch" messages for link status in the Terra profile. See the Timeline section for the latest troubleshootin...
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- 2 followers
- 0 comments
- 0 votes
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Service Incident - September 24, 2020
Summary Cromwell engineers have identified an issue with one of the workflow execution runner instances which caused potential slowness for some user workflows. See the Timeline section for the lat...
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- 1 follower
- 0 comments
- 0 votes
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Scheduled Maintenance - August 27, 2020 8:00PM - 9:00PM EDT
Summary Terra team will be releasing security enhancements which will have some impact for workflows and Methods Repository users at the time of release on Thursday, August 27, 2020. Start: 8:00 PM...
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- 1 follower
- 0 comments
- 0 votes
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Service Incident - July 17, 2020 (Workflows Issue)
Summary We've identified an issue that is disallowing users from running new workflows on Terra. See the Timeline section for the latest troubleshooting and resolution updates and the Impact sectio...
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- 1 follower
- 0 comments
- 0 votes
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Service Notification - July 2, 2020 (Free Credits Projects)
Summary Due to activity that is against the Terra Terms of Service, we have suspended the free credits program as of July 2, 2020. The Terra team is looking into the matter, and this article will b...
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- 2 followers
- 0 comments
- 0 votes