Jason Cerrato
Articles
Recent activity by Jason Cerrato
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Service Incident - June 22, 2022 (Workflows)
Summary We've identified some short-term instability in our workflow execution engine that may have resulted in issues when submitting new workflows or querying for submission information. Timeline...
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- 2 followers
- 0 comments
- 0 votes
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Service Incident - March 16, 2022 (NIH Account Data Access)
Summary We have discovered an issue with our NIH dataset authorization domains not updating properly. Timeline March 16, 2022 12:16 PM ET - Issue resolution - The originally affected user reports b...
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- 1 follower
- 0 comments
- 0 votes
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Service Incident - February 18, 2022 (Interactive Cloud Environments)
Summary We have identified an issue that prevents some users from creating, starting, or pausing their interactive Cloud Environment. Timeline February 18, 2022 - 3:27 PM -Issue remediation - Inter...
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- 2 followers
- 0 comments
- 1 vote
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Service Incident - January 27, 2022 (Workspaces)
Summary We have identified an issue that prevents some users from viewing their workspaces list or accessing workspaces. Timeline January 27, 2022 - 12:10 PM -Issue remediation - Workspaces lists a...
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- 1 follower
- 0 comments
- 0 votes
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Service Incident - January 10, 2022 (Interactive Cloud Environments)
Summary We have identified an issue that prevents some users from creating, starting, or pausing their interactive Cloud Environment. Timeline January 10, 2022 - 11:47 AM - Issue remediation - The ...
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- 1 follower
- 0 comments
- 0 votes
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Service Incident - November 23, 2021 (Cloud Environments)
Summary We have identified an issue that disallowed some users from starting up or editing cloud environments for approximately 20 minutes. Timeline November 23, 2021 - 09:05 AM - Issue remediation...
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- 1 follower
- 0 comments
- 0 votes
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Service Incident - November 16, 2021 (Google)
Summary We have identified a Google issue that is affecting functionality of the Terra platform. Timeline November 16, 2021 01:24 PM - Issue remediation - The original issue appears to have been re...
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- 1 follower
- 0 comments
- 0 votes
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Service Incident - November 9-10, 2021 (Job Manager)
Summary We've identified an issue related to the viewing of job metadata via Job Manager. Users who try to access Job Manager are being redirected to a blank page that says 403 Forbidden. Timeline ...
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- 1 follower
- 0 comments
- 0 votes
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Scheduled Maintenance - November 7-8, 2021 (Workflows)
Summary The Terra team is performing maintenance on our workflows database to ensure continued operation. This one-time maintenance effort will result in workflows being paused over a couple of mai...
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- 3 followers
- 0 comments
- 0 votes
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Service Incident - November 1, 2021 (Spark clusters)
Summary We have identified an issue with resuming Dataproc clusters in Terra. Users may see that their Dataproc/Spark clusters do not successfully resume after issuing the "Start cloud environment"...
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- 1 follower
- 0 comments
- 0 votes