Adam Nichols
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Recent activity by Adam Nichols
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Sarah, that issue sounds unrelated (but worth investigating!) so I would recommend submitting a new support ticket.
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Hi all, Your concerns are heard! We don't have any immediate remedies to offer, but it appears that the queue is once again on its way to resolving itself. Hope this helps, Adam
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Hi Luda, While it may be frustrating that your jobs are taking longer than you're used to, it is normal for jobs to queue in a multi-user system that experiences variability in load. We do not have...
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Josh Gould we shipped the fix for this last night. Please let us know if you notice any continued issues.
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Hello again Luda, The system's global queued submission count has returned to zero, so I would expect that your submissions should be running. Please let me know if you see otherwise. Best, Adam
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Hi Luda, Terra developer here. We're able to confirm that we had a high volume of submissions today. The system does not provide specific guarantees around when new submissions will start, but we a...
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Hi jgould, Terra developer here. This is a bug and we have the fix coded up. It looks like our next release might not be until Thursday, March 5. In the meantime FISS could possibly work around the...
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Hi Jett, I have an update on the second error. Method configurations obey the following semantics: When an edit is made, we create a new method config version and archive the old one The archived c...
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No problem and thank you for working with us as we sorted it out.
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Google did release the fix and our testing looks good.
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